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Desktop support [h1.location_city]

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Desktop support • vancouver wa

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  • [promoted]
Support Technician

Support Technician

iM3 IncVancouver, WA, US
[job_card.full_time]
The starting pay for this position is between $23 and $25 per hour, falling within the broader pay range of $21 to $34 per hour for this role. Benefits (including medical, vision, dental after 30 da...[show_more][last_updated.last_updated_variable_days]
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ASP Support

ASP Support

Self EnhancementPortland, OR, United States
[job_card.full_time]
The ASP Support position assists in providing after school program activities for SEI, as well as move through the SEI Center building assisting between activities in various locations.This positio...[show_more][last_updated.last_updated_30]
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Customer Support Coordinator

Customer Support Coordinator

GN GroupPortland, OR, US
[job_card.full_time]
Jabra Hearing Customer Support Coordinator.We're on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care at a fraction of the cost thanks to...[show_more][last_updated.last_updated_30]
Distinguished Architect, Building Design Products Portfolio / Desktop Transformation

Distinguished Architect, Building Design Products Portfolio / Desktop Transformation

AutodeskPortland, Oregon, United States
[filters.remote]
[job_card.full_time]
Autodesk is transforming how the Architecture, Engineering, and Construction (AEC) industry works by helping our customers focus on sustainability, adopt outcome-based design, create digital twins,...[show_more][last_updated.last_updated_variable_days]
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Warehouse Support

Warehouse Support

Home DepotPortland, OR, United States
[job_card.full_time]
Associates in a Warehouse Support role may perform activities related to scheduling inbound and / or outbound activities in the Distribution Center. ensure inventory accuracy within the processing ar...[show_more][last_updated.last_updated_variable_hours]
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Security Support Assistant (SSA) | Operations / Admin Support

Security Support Assistant (SSA) | Operations / Admin Support

Career Prep AdvisorsPortland, OR, US
[job_card.full_time] +1
Explore Career Opportunities as a Transportation Security Officer (TSO) with TSA.TSA is hiring Transportation Security Officers across the United States. TSOs are the face of the agency, the people ...[show_more][last_updated.last_updated_variable_days]
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Store Support

Store Support

Home Depot (Retail)Portland, OR, US
[job_card.full_time]
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more][last_updated.last_updated_variable_days]
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Audit Support

Audit Support

AFS LogisticsPortland, OR, US
[job_card.full_time]
This is an in-office position in Tigard, OR.The Audit Support is responsible to answer all customer and carrier inquiries, overseeing freight payable function for all assigned clients through a des...[show_more][last_updated.last_updated_30]
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IT Integration Desktop Engineer

IT Integration Desktop Engineer

VirtualVocationsVancouver, Washington, United States
[job_card.full_time]
A company is looking for an IT Integration Desktop Engineer - "White Glove" L1.Key Responsibilities Build, configure, and ship new integration devices while processing returns and updating Asset ...[show_more][last_updated.last_updated_variable_days]
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Senior Software Engineer, Windows / Desktop Applications - Vancouver, USA

Senior Software Engineer, Windows / Desktop Applications - Vancouver, USA

SpeechifyVancouver, WA, US
[job_card.full_time]
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...[show_more][last_updated.last_updated_30]
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Technical Support Manager

Technical Support Manager

Composites OneVancouver, WA, US
[job_card.full_time]
Begin your Composites One career today! As a Technical Support Manager, you will be responsible for supporting technical sales and market development efforts within the advanced composites industry...[show_more][last_updated.last_updated_30]
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Sales Support Representative

Sales Support Representative

Republic National Distributing CompanyPortland, OR, US
[job_card.full_time]
Join us in the Wine industry on our RNDC Sales Team.As a Sales Support Representative, you will be responsible for collaborating with the Sales Lead / Inside Sales Representative to ensure their cust...[show_more][last_updated.last_updated_30]
Field Desktop Support L2

Field Desktop Support L2

Tata Consultancy ServicesPortland, OR
[job_card.full_time]
Ability to work within multiple sites.This includes the ability to travel to different sites as necessary or required by the customer. Physically fit to walk through large areas.Ability to work afte...[show_more][last_updated.last_updated_30]
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Store Support

Store Support

Oregon StaffingPortland, OR, US
[job_card.full_time]
Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...[show_more][last_updated.last_updated_variable_days]
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Production Support

Production Support

Grön ConfectionsPortland, OR, US
[job_card.full_time]
We're Grön (pronounced like grew-n, Swedish for green).We craft the most delicious cannabis edibles on the planet.As a leading North American brand, we're dedicated to high-quality pro...[show_more][last_updated.last_updated_variable_days]
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Admin Support

Admin Support

Auto Warehousing CompanyPortland, OR, US
[job_card.full_time]
Auto Warehousing (AWC) has been family-owned and operated for more than 50 years and is North America's leader in finished vehicle logistics. Our mission is to service customer vehicles safely, ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Representative

Customer Support Representative

RevvityPortland, OR, US
[job_card.full_time]
Customer Support Representative.Join Revvity's dynamic Reproductive Diagnostic Software Services Team and launch your career in healthcare technology while making a meaningful impact as a Customer ...[show_more][last_updated.last_updated_30]
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Customer Support

Customer Support

Candid HealthPortland, OR, US
[job_card.full_time]
Candid Health is building a platform to make medical billing easy, so healthcare providers can get paid.Our Customer Support team is looking for its next team member to join our 1 year old team.As ...[show_more][last_updated.last_updated_30]
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Regional Facilities Support

Regional Facilities Support

Asset LivingPortland, OR, US
[job_card.permanent]
This key role will be responsible providing maintenance support functions across multiple locations within a designated region. Maintenance support includes performing technical and mechanical work ...[show_more][last_updated.last_updated_30]
Support Technician

Support Technician

iM3 IncVancouver, WA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

COMPENSATION :

  • The starting pay for this position is between $23 and $25 per hour, falling within the broader pay range of $21 to $34 per hour for this role.
  • Full-Time (40-hour week)

Benefits (including medical, vision, dental after 30 days and 401K up to 3% match after 12 months)

  • 9 Holidays + 1 Floating Holiday
  • 1 Week Vacation at 1 year point

    • SUMMARY

    Our Support Technician offers courteous phone assistance to retain existing customers and attract new ones. Specializing in veterinary dental equipment, they diagnose issues, evaluate, and repair equipment, and install software for x-ray systems. Their duties also include assisting users with procedures, providing remote client support, and promptly resolving problems to ensure customer satisfaction. Additionally, they may recommend upgrades or supplementary products to enhance user experience.

  • Please be aware that while the radiography software installation and troubleshooting of digital X-Ray generators do not involve radioactive cores, we strictly adhere to safety protocols. Consequently, all technicians are required to wear radiation badges during the testing or quality assurance of repaired digital generators

    • DUTIES AND RESPONSIBILITIES

  • Provide product support alongside top-notch customer service, while upholding company standards for communication, service quality, support, and thorough ticket documentation.
  • Answer support phone calls and emails for all equipment and software.
  • Monitor parts inventory to assure adequate stock.
  • Prepare parts orders for shipping.
  • Remote software installs new equipment remotely.
  • Perform maintenance and repairs on customer equipment.
  • Maintain good housekeeping practices for all workspaces and assist within office organization projects as needed.
  • Perform additional tasks assigned by Support Managers

    • QUALIFICATIONSRequired

  • High School graduate or equivalent.
  • 2+ years of customer service experience.
  • Able to communicate clearly in writing and verbally.
  • Self- motivation...requires minimum supervision.
  • Good attendance and punctuality.
  • Strong mechanical aptitude.
  • Adaptability, initiative, flexibility and in addition to critical thinking skills.
  • We build quality equipment. Requiring attention to detail and consistent focus throughout the process.

    • Preferred

  • Production experience, preferably in the precision equipment industry.
  • Microsoft Office (Word / Excel / Outlook) familiarity.
  • Machinists’ experience helpful.
  • Small equipment / electrical repair experience.
  • Phone support / call center experience beneficial.
  • Microsoft 365 experience.

    • COMPETENCIES

  • Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Adaptability Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events.
  • Attendance / Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    • PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Occasionally required to stand.
  • Occasionally required to walk.
  • Continually required to sit.
  • Continually required to utilize hand and finger dexterity.
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl.
  • Continually required to talk or hear.
  • Continually utilize visual acuity to operate equipment, read technical information, and / or use a keyboard.
  • Occasionally required to lift / push / carry items up to 50 pounds.