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Desktop support specialist [h1.location_city]

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Desktop support specialist • ann arbor mi

[last_updated.last_updated_variable_hours]
Field Desktop Support L3

Field Desktop Support L3

Tata Consultancy ServicesSaline, MI
[job_card.full_time]
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for s...[show_more][last_updated.last_updated_30]
IT Support Specialist

IT Support Specialist

Robert HalfAnn Arbor, MI, US
[job_card.temporary]
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan.In this role, you will provide essential technical assistance to a large hospice facility...[show_more][last_updated.last_updated_variable_days]
Residential Support Specialist - Part time

Residential Support Specialist - Part time

Avalon HousingAnn Arbor, MI, US
[job_card.part_time]
At Avalon, housing is a human right.Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness. Avalon Housing is a non-profit support...[show_more][last_updated.last_updated_variable_days]
Technical Support Assistant

Technical Support Assistant

Insight GlobalAnn Arbor, MI, US
[job_card.full_time]
The Technology Support Rep will be located in Ann Arbor, MI.The Technology Support Representative’s primary responsibilities are answering calls from store locations and opening support ticke...[show_more][last_updated.last_updated_variable_days]
Direct Support Professional

Direct Support Professional

INI Group, LLCAnn Arbor, MI, US
[job_card.full_time] +1
Do you want to do work that is personally enriching and rewarding?.Direct care is a great opportunity to develop a deep and meaningful relationship with our consumers. If you are caring, kind, and e...[show_more][last_updated.last_updated_30]
  • [new]
Temporary Volunteer Support Specialist

Temporary Volunteer Support Specialist

City of Ann ArborAnn Arbor, Michigan, USA
[job_card.full_time]
Under the direction of the designated supervisor the Volunteer Support Specialist provides foundational support for volunteer programs focusing on volunteer onboarding implementing events and commu...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Student Enrollment and Records Support Specialist

Student Enrollment and Records Support Specialist

Washtenaw Intermediate School DistrictAnn Arbor, MI, United States
[job_card.full_time]
Earhart Administration Building.POSITION TITLE : Student Enrollment and Records Support Specialist.SALARY : $37,000-52,000 depending on experience. Earhart Administration Building (In-Person).Assistta...[show_more][last_updated.last_updated_variable_days]
25U Signal Support Systems Specialist

25U Signal Support Systems Specialist

Army National GuardYpsilanti, MI, USA
[job_card.full_time] +1
Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp...[show_more][last_updated.last_updated_30]
Support

Support

Sava'sAnn Arbor, MI, US
[job_card.full_time]
Ann Arbor’s most spirited restaurant and dining institution since 2007; catering to a fusion of clientele including University of Michigan students and professors, locals and visitors looking...[show_more][last_updated.last_updated_30]
Part Time Learning Support Services (LSS) Testing Specialist

Part Time Learning Support Services (LSS) Testing Specialist

Washtenaw Community CollegeAnn Arbor, mi, US
[job_card.full_time] +1
An inclusive, welcoming environment for our students, faculty & staff.WCC tuition waiver of 3 credit hours per semester.Retirement options and flexible schedules available.Great Discounts at WCC’s ...[show_more][last_updated.last_updated_1_day]
Direct Support Professional

Direct Support Professional

Help at HomeYpsilanti, MI, US
[job_card.full_time]
Help at Home is hiring caregivers in your community TODAY!.Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community.W...[show_more][last_updated.last_updated_30]
Desktop Support Specialist Associate

Desktop Support Specialist Associate

University of MichiganAnn Arbor, Michigan, US
[job_card.full_time]
Information and Technology Services (ITS) at the University of Michigan has an exciting opportunity for you to join the MiWorkspace Neighborhood IT support team as a Desktop Support Specialist Asso...[show_more][last_updated.last_updated_variable_days]
Training Support Specialist - YIP Airport

Training Support Specialist - YIP Airport

ATP Flight SchoolYpsilanti, MI
[job_card.full_time]
ATP is the nation's largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight tra...[show_more][last_updated.last_updated_30]
Senior Software Engineer, Windows / Desktop Applications - Detroit-Ann Arbor, USA

Senior Software Engineer, Windows / Desktop Applications - Detroit-Ann Arbor, USA

SpeechifyAnn Arbor, MI, US
[job_card.full_time]
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...[show_more][last_updated.last_updated_1_day]
Customer Support Specialist

Customer Support Specialist

Domino'sAnn Arbor, Michigan, USA
[job_card.full_time]
Dominos World Resource Center; 30 Frank Lloyd Wright Dr Ann Arbor MI 48105 .The Senior Customer Support Representative role supports Supply Chain Center operations by providing clerical and ad...[show_more][last_updated.last_updated_variable_days]
Store Support

Store Support

Home Depot (Retail)Ann Arbor, MI, US
[job_card.full_time]
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more][last_updated.last_updated_variable_days]
Support

Support

The DIXBORO PROJECTAnn Arbor, MI, US
[job_card.full_time]
The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan.Our spaces invite you to experience the intersection of world-class dining, transformational hospit...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Temporary Volunteer Support Specialist

Temporary Volunteer Support Specialist

A2Ann Arbor, MI, United States
[job_card.full_time]
Under the direction of the designated supervisor, the Volunteer Support Specialist provides foundational support for volunteer programs, focusing on volunteer onboarding, implementing events, and c...[show_more][last_updated.last_updated_variable_hours]
IT Customer Support Specialist

IT Customer Support Specialist

Jamison Professional ServicesAnn Arbor
[job_card.part_time]
Jamison Professional Services, Inc.Jamison”) is currently seeking a qualified and motivated candidate for the position of. IT Customer Support Specialist – Level 1.IT Customer Support Specialist – L...[show_more][last_updated.last_updated_30]
Field Desktop Support L3

Field Desktop Support L3

Tata Consultancy ServicesSaline, MI
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, a Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.

With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.

  • Documentation -Create and Maintain standardized work required for L3 work.
  • ; Inventorymanagement for Server / Network equipments.
  • GALC requests -setting up terminal, creation, physical / virtual.
  • Pre-shift checks- GALC / ICS, servers, systems, DPS,etc.
  • Change requests -port activations, switch installs, cabinet remediation (ups / hvac), Preventive.
  • Maintenanceactivities (UPS / HVAC / Generator).
  • NetworkDrops / setup assistance / Confirmation - Change controls, switch install, power,network.
  • drop, vlan,firewall, Other network tasks.
  • Time card boxes(Kronos clocks and vendor time clocks – installs / support).
  • Rack and Stackequipment, camera installs.