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Desktop support technician • usa

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Desktop Support Technician

Desktop Support Technician

eTeamLos Angeles, CA, United States
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Job Title : Desktop Support Technician.Job Type : Contract; 12 months contract.Location : Los Angeles, CA (100% Remote role). Proficiency in hardware, software, and networking.Device types : Bluebird, Z...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Desktop Support Technician

Desktop Support Technician

GlobalPointSalem, OR, United States
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Provides technical support by telephone, remote technology, and on-site to computer users statewide.Requests are generally logged into the computerized tracking system before escalation.Records sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

The Computer Merchant, LTD.Reston, Virginia, United States
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JOB TITLE : DESKTOP SUPPORT TECH JOB LOCATION : WASHINGTON, DC WAGE RANGE • : 38.PER HOUR JOB NUMBER : SAIJP00038404 REQUIRED EXPERIENCE : • High School diploma with 5+ years of prior relevant experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

TEKsystemsSioux Falls, SD, United States
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We are seeking dedicated individuals to provide Desktop Support.The primary responsibilities include deploying single sign-on badges and new systems, as well as refreshing computers to align with n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

Softtek Integration SystemsWooster, Ohio, United States
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Softtek Integration Systems, Inc.Desktop Technician L2 at Wooster, OH.Desktop Support Technician - II Softtek Integration Systems, Inc. Desktop Technician L2 to support our IT services agreement wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

SUNY PlattsburghPlattsburgh, NY, United States
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Information Technology Services.We are seeking a motivated technician to assist with support as part of the Desktop Support team, a unit within Information Technology Services (.Primary functions i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

Vantage Point Consulting Inc.Austin, TX, United States
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Provide Tier 1 and Tier 2 technical support to end-users for hardware, software, operating systems, and network issues.Install, configure, and troubleshoot desktops, laptops, printers, and peripher...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

Pride HealthNew York, NY, US
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Please let me know if you are available or looking for a job change.Please refer your friends / colleague if you are not looking for this opportunity. Months (Contract) with possible extension.At leas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Desktop Support Technician

Desktop Support Technician

CompuComMcAllen, TX, United States
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Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified.McAllen, TX and provide ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

ASMLWilton, California, USA
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ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster cheaper more energy-efficient microchips.We design develop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Desktop Support Technician

Desktop Support Technician

Insight GlobalDallas, TX, United States
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Insight Global is looking for a Desktop Support Technician to join a large Children's Hospital here in Dallas, TX.On a day to day basis, this person will be responsible for assisting for any techni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

American Addiction CentersRockville, MD, United States
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Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones / mobile devices, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

Motion RecruitmentLincoln, NE, United States
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Our client is looking for a Desktop Support Technician for a 4-month contract in Lincoln, NE 68502.Applicants must be currently authorized to work in the US on a full-time basis now and in the futu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

BayoneRedwood City, CA, United States
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We're looking for an End User Services Associate candidate with experience in ((list 3 areas of specialty or skills)) to join our team in ((location / on-site / hybrid - include days / or remote)).You wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

Tekfortune IncMilwaukee, WI, United States
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Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries.In this quickly ch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support Technician

Desktop Support Technician

CYNET SYSTEMSWinston-Salem, NC, United States
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The Technician need to have experience in IMACD tasks listed below (IMACD = Install Move Add Change Dispose ).Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Desktop Support Technician

Desktop Support Technician

My3Tech IncColumbia, SC, United States
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Job : IT - SCDPPPS - Network Technician - Consultant.The State of South Carolina is looking for a Desktop Support Technician. Why is this position open : Rebid.Will close to submissions on 08 / 11 at 5 : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

C.P. MARINE, INC.Suitland, MD, United States
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Please note that this position is contingent upon the successful award of a contract currently under bid.A leader in cutting-edge research and technology in the cyber arena, CPMG focuses on using b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

ApTaskLexington Park, MD, United States
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The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Technician

Desktop Support Technician

eTeamLos Angeles, CA, United States
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Job Title : Desktop Support Technician

Job Type : Contract; 12 months contract

Location : Los Angeles, CA (100% Remote role)

JOB DESCRIPTION : Fluent in Spanish

1. Technical Skills :

Proficiency in hardware, software, and networking

  • Device types : Bluebird, Zebra, iOS

Experience with operating systems :

  • Remedy
  • Zabbix
  • Maquetador DAM
  • Device Lifecycle : CMDB and Remedy Asset Manager
  • Power BI
  • Knowledge of common software applications (MS Office, Google Workspace).

    2. Problem-Solving Skills :

  • Strong analytical and troubleshooting abilities.
  • Ability to diagnose and resolve technical issues efficiently.
  • Experience in providing technical support and customer service.
  • 3. Communication Skills :

  • Ability to read, write and speak in Spanish.
  • Excellent verbal and written communication skills.
  • Ability to explain technical concepts to non-technical users.
  • Strong listening skills to understand and address user concerns.
  • 4. Time Management :

  • Ability to prioritize tasks and manage time effectively.
  • Experience in handling multiple support requests simultaneously.
  • 5. Team Collaboration :

  • Ability to work independently and as part of a team.
  • Experience in collaborating with other IT professionals and departments.
  • 6. Documentation Skills :

  • Proficiency in maintaining detailed records of support activities and solutions.
  • Ability to create user guides and documentation such as a FAQ.
  • 7. Expectations :

  • Filter and assign new tickets daily from dashboard
  • Update each ticket, new and aged, with notes of daily progress until closure or ticket transfer
  • Decrease number of aged tickets while simultaneously working new tickets
  • Proactive collaboration using Teams channels among colleagues to advance ticket closure
  • Consistent daily follow up with stores to drive ticket closure
  • PURPOSE :

    To assist in daily tasks of the IT Department. Mainly store's handheld devices.

    KEY RESPONSIBILITIES :

  • Assets management
  • Configuration of store's handheld devices : PDAs, iPods, iPads, etc.
  • Reception and evaluation of inbound packages.
  • Maintain inventory status updated (CMDB).
  • Maintain a healthy stock of repaired devices by processing RMAs in a timely manner.
  • Provide technical support to our stores (this may be in person, over the phone or MS Teams)
  • Walk store staff through steps to help them resolve technical problems.
  • Responding in a timely manner to incidents and requests. Mainly for handheld devices.
  • Prioritize and manage many open cases at one time.
  • EXPERIENCE AND QUALIFICATIONS :

  • Previous experience in IT Support Helpdesk (preferred but not required).
  • Experience with Microsoft OS W10 and MS Office 365 Suite (preferred but not required).
  • Experience with iOS and Android OSto San Francisco and Las Vegas)..
  • SKILLS AND ATTITUDES :

  • IT knowledge.
  • Able to work autonomously with high levels of initiative.
  • Fluent in English (knowledge of Spanish Language is a plus).
  • Good communication and interpersonal skills.
  • Highly organized and prioritization skills.
  • Ability to work in a fast-paced environment under pressure.
  • Strong customer service ethos.
  • Excellent organizational skills.