Diabetes educator [h1.location_city]

Join to apply for the Diabetes Patient Navigator role at Syneos Health Commercial Solutions

The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our clients product, support, and resources. They are responsible for proactively and compliantly engaging with HCPs and patients at a local level to identify marketplace needs, provide disease state and product education, and support appropriate utilization of our clients access and fulfillment resources. The PN will work collaboratively to provide training ensuring clinic staff are up to date on safety and proper usage of the product, including drug administration, disease state awareness, and insight into the patients journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.

Key Responsibilities

• Personalized, patient engagement at therapy initiation, through adherence and questions about medication, ensuring patients have what they need to initiate and stay on therapy
• Provide education, support and training to healthcare providers and patients on on-label product administration and treatment
• Handle initial inquiries and basic reimbursement questions
• Identify, gather, and document field generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures.
• Demonstrate mastery of disease state, product and treatment landscape
• Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs
• Provide timely follow-up to questions and requests from HCPs
• Educate and champion utilization of client resources to drive optimal patient experience and care
• Collaborate with commercial and medical counterparts in assigned territory.

Qualifications

The annual base salary for this position ranges from $120,000 to $127,000. Actual salary will vary based on factors such as qualifications, skills, competencies, and proficiency for the role. Some positions may include a company car, car allowance and eligibility to earn commissions / bonuses based on company and / or individual performance.

Employment Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other, Information Technology, and Management

Industries : Advertising Services, Public Relations and Communications Services, and Pharmaceutical Manufacturing

Syneos Health companies are affirmative action / equal opportunity employers (Minorities / Females / Veterans / Disabled).

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Certain local governments or Syneos Health customers may have vaccine requirements that apply to some employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

The benefits for this position will include a competitive compensation package, health benefits including medical, dental, and vision, company match 401k, flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary depending on location.

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