Diagnostic imaging Jobs in Phoenix, AZ

Med Imaging Assistant

As the Med Imaging Assistant, you will play a vital part in supporting technologists by preparing exam rooms, calling back and changing patients before exams, and performing IVs. You will also assist with patient care coordination, including scheduling appointments, handling lab specimens, and retrieving prior imaging.

Schedule: 7:30AM - 4:00pm.

Location: Banner Imaging (1840 E Warner Rd, Suite 114), with occasional floating to other offices as needed. Come join our great team and make a difference in patient care!

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health's varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. Medical Imaging professionals also enjoy access to: state-of-the-art technology, the latest in Picture Archival Communication System (PACS) technology, relocation assistance, tuition reimbursement, continuing education programs, career growth and promotion opportunities, and travel medical imaging technologist positions.

This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

Core functions include:

• Performing a variety of tasks and functions associated with the department's daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers.
• Entering patient information into the computer, scanning documents into PACS. Maintaining a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
• Providing support in the acquisition and distribution of digital patient records. Digitizing, formatting, and uploading film-based or digital images into PACS. Maintaining accurate filing system as required based on established department protocols and procedures.
• Fulfilling requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and following proper protocols for releasing confidential patient information.
• Receiving patient in applicable systems, confirming patient demographics and insurance information and performing insurance verification when required. Calculating and collecting copays, deductibles, and self-pay. Totaling charges on patient's super-bill at check-out. Entering pending discharges into the system. Coordinating patient appointments for procedures and treatments that may be required prior to timely discharge. Processing patient discharges. Coordinating transportation to care centers and residential homes as requested by patients or physicians.
• Printing physician schedules, super-bills, labels and other applicable forms in preparation for next business day. Pulling and filing patient charts and preparing new patient charts as needed. Printing and filing transcription notes. Reconciling charge tickets to each day's schedule, identifying incomplete tickets, missing charge codes or missing diagnosis and notifying clinical staff. Forwarding completed tickets and/or billing package to the business office or billing company.
• Assisting technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary. Ensuring procedure rooms are stocked appropriately. Understanding sterile procedure and assisting with setting up sterile trays, where applicable. Adhering to radiation safety policies. Escorts patients back to the patient exam rooms, takes vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility.
• Maintaining adequate levels of office, dietary, and medical supplies and completing requisition forms when supplies need to be ordered. Reconciling supply order upon delivery.

This position assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers: All levels of medical imaging and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, non-clinic providers and facilities, vendors, patients and family members.

Minimum qualifications include:

• High school diploma/GED or equivalent working knowledge.
• Certification for BLS is required.
• Ability to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

Preferred qualifications include:

• Prior experience as a transporter, EMT and/or nursing assistant preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Knowledge of filing and/or retrieval systems preferred. Additional related education and/or experience preferred.