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The Regional Director, Acute Programs is responsible for overseeing the operation of acute dialysis programs in an assigned geographic region.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
Responsible for overseeing overall operation of assigned acute programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals.
Organizes and coordinates all acute program development from identifying the opportunity, contracting, through opening.
Oversees patient admission and volume tracking by therapy.
Works with Administrators on developing optimal staffing and patient schedules.
Works with Administrators toward the achievement of monthly, quarterly and annual projections based on financial and management objectives.
Responsible for achieving financial targets to include budget, labor costs, supply costs and expenditures at assigned acute programs.
OUTCOMES
Reviews all incident reports; makes recommendations and takes action relative to incidents as appropriate.
Works with Administrators to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals.
Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned acute centers.
OPERATIONAL
READINESS
Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements.
Assures that assigned acute programs are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies.
Works with Administrators to ensure compliance with all Company standards, guidelines, rules, policies and procedures.
Assists Administrators with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
Follows up on any / all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).
Assures compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
PARTNERSHIPS
PARTNERSHIPS
(cont.)
Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
Communicates with regional management on a consistent basis regarding the status of each acute program in the region.
Develops physician and referral source relationships and oversees local marketing efforts.
Acts as liaison with Medical Directors and physicians to coordinate quality patient care.
Regularly communicates financial performance and capital expenditures with Joint Venture Partners.
Maintains a positive / collaborative relationship with physicians, area hospital agencies and the community.
Implements and monitors appropriate contractual agreements / arrangements with collaborating agencies.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT / RETENTION
Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy / procedures, health care professionals practice acts, applicable state and federal laws and regulations.
Responsible for professional development of each Administrator in assigned acute programs.
Supervises the hiring of acute staff as needed in collaboration with Administrators and Human Resources Department.
Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
Effectively communicates expectations; accepts accountability and holds others accountable for performance.