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About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

We have recently established the Innovation & Digital Factory, where we are reimagining the way we work and serve our customers, employees, and stakeholders. Our empowered teams follow an Agile approach, apply Design Thinking principles, and deploy the latest cloud architectures. Our projects streamline FirstEnergy business processes, drive innovation and continuous improvement, and benefit our community by aiding in providing safe, reliable electricity to everyone. Some of our initiatives include:

• Customer: improve customer satisfaction along the customer journey for a lifetime as they move-in to a residence, pay their bill and track outage repairs.
• Transmission & Distribution: develop advanced analytics models to detect asset failures, reduce outages and provide reliable electricity to customers.
• Corporate: automate business processes to enable employees to complete higher-value and more rewarding work.

Cloud Engineer

Responsibilities include:

• Develop, optimize, and maintain cloud architecture and pipelines that adhere to cloud engineering best practices and FirstEnergy’s business goals.
• Help to implement a strategy for establishing a secure and well-managed enterprise environment in Azure.
• Support cloud developers in optimizing and automating cloud deployment activities – e.g. CI/CD, provisioning, and deployment.
• Develop Terraform modules & pipelines to automate the deployment of resources and associated configurations.
• Utilize native Azure services to meet the firm’s technology and resiliency requirements.
• Work as part of a highly collaborative agile team.
• Design, develop, optimize, and maintain cloud architecture and pipelines that adhere to cloud engineering best practices and FirstEnergy’s business goals.
• Create/support strategy for establishing a secure and well-managed enterprise environment in Azure
• Support cloud developers in optimizing and automating cloud deployment activities – e.g. CI/CD, provisioning, and deployment.
• Lead design process for network connectivity to Azure
• Design Develop Terraform modules & pipelines to automate the deployment of resources and associated configurations.
• Work as part of a highly collaborative agile team.
• Design and implement data protection options, including HA and BCP protection in Azure.
• You will experiment with and learn new technologies, staying ahead of tech trends.
• Engage in close collaboration with leadership, product, and design to ensure a cohesive end-to-end architecture and seamless delivery of functionalities.
• You will Handle large volume of complex technical details, workstreams, and interdependencies.
• Participate in requirements reviews, and other technical discussions.

Qualifications

• Bachelor’s degree in a quantitative discipline such as Computer Science, MIS or another related field.
• I years with degree, 2 years without in supporting the strategy, architecture, design and implementation of cloud initiatives.
• 2 years with degree, 4 years without in supporting the strategy, architecture, design and implementation of cloud initiatives.
• Experience with configuring, deploying, and automating Azure cloud environments (AWS and GCP experience are a nice to have)
• Experience with Terraform, YAML, & Azure DevOps pipelines.
• Experience in the Agile/Scrum methodology
• Experience working in an environment with rapid prototyping and piloting of cloud solutions.
• DevOps automation experience including setup and configuration of CI/CD processes
• Expertise in infrastructure as code (e.g., ARM, Terraform, Puppet, Ansible, Chef, Chocolatey)
• Understanding of standard networking protocols and components such as DNS, TCP/IP, ICMP and load balancing
• Willingness to travel throughout organization and service territory and work extended hours, as required

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, (k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team