Director of product management serp_jobs.h1.location_city

Director Of Product Management

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of the most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Samsung Electronics America is seeking a highly strategic and execution-driven Director of Product Management to lead the development and go-to-market strategy for Samsung Wallet in the U.S. market. This leader will oversee a team of Product Managers and drive the end-to-end product lifecycle from strategic planning to commercial launch and performance optimization for one of Samsung's most critical mobile services.

This role reports to the head of Product Management, MX Services and requires strong cross-functional leadership across internal teams and external partners. The Director will play a key role in shaping the product roadmap, identifying new growth opportunities, and delivering integrated experiences that enhance customer engagement and retention across the Samsung ecosystem.

Key Responsibilities

• Lead the Samsung Wallet product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision
• Closely collaborate with other service teams to establish the processes and expectations that will align with the existing Go-To-Market strategy
• Drive the Wallet Go-To-Market (GTM) strategy, coordinating across marketing, partnerships, retail, engineering, legal, and finance
• Work closely with SEA account teams and HQ stakeholders to ensure market alignment, product readiness, and successful sell-in of new services
• Leverage customer insights, market research, and analytics to inform product decisions and continuously improve KPIs (e.g., adoption, usage, retention)
• Develop business cases and lead product launches, ensuring alignment with Samsung's broader mobile services and device ecosystem strategy
• Serve as the senior voice for Samsung Wallet within the U.S., representing the product in executive reviews and strategic planning discussions
• Manage and mentor a team of Product Managers, fostering a high-performance, collaborative culture

Minimum Qualifications

Preferred Qualifications

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.