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Director patient experience Jobs in Birmingham, AL

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Director patient experience • birmingham al

Last updated: 22 hours ago

Patient Navigator

Kassouf Healthcare SolutionsBirmingham, AL, United States
Full-time

We are seeking a highly experienced and versatile Patient Navigator to support a specialized breast health practice.The Patient Navigator plays a key role in ensuring seamless access to care by man... Show more

 • New!

Hearing Ambassador (Patient Care Coordinator)

NationsBenefits, LLCHomewood, Alabama, United States
Full-time

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions.We partner w... Show more

Retail Experience Manager

Fleet FeetBirmingham, AL, United States
Full-time

Fleet Feet Birmingham is part of the largest collection of running retailers in the country.Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a p... Show more

Patient Care CSR

PrideStaffBirmingham, ALABAMA, US
$15.00 hourly
Temporary

Patient Care CSR needed for a local Medical Call Center.Patient Care CSR's play a vital role in healthcare research by contacting and surveying discharged patients.This position requires adherence ... Show more

Remote Patient Care / Telehealth Pharmacist

Pharmacy CareersBirmingham, AL, USA
Remote
Full-time

Remote Patient Care Pharmacist – Virtual Counseling & Adherence Support | Work From Home.Provide direct medication counseling, adherence support, and clinical monitoring through telephonic or video... Show more

Patient Access Site Director II

Conifer ValueBirmingham, AL, United States
Full-time

Manage the daily operations of a Patient Access department to effectively implement process improvements and ensure the safe, timely, accurate processes of patients through the Patient Access flow.... Show more

Vice President of Patient and Family Experience

Affinity HospiceBirmingham, AL, United States
Full-time

Develop and lead an organization-wide Patient and Family Experience strategy aligned with organizational priorities, serving as a primary advocate for the patient, family, and caregiver voice.Estab... Show more

Director With Experience (Free College Tuition)

Chick-fil-A The GroveBirmingham, AL, United States
$40,000.00 yearly
Full-time

Chick-fil-A The Grove Director.Chick-fil-A has the highest customer satisfaction scores for 3 consecutive years.Chick-fil-A is the fastest growing Quick Service Restaurant in the nation.On Forbes L... Show more

Patient Services Representative-Receptionist

Southlake OrthopaedicsHoover, AL, USA
$16.50 hourly
Full-time
Quick Apply

POSITION SUMMARY:The Patient Services Representative (PSR) serves as the first point of contact for patients-both in person and over the phone-and is responsible for delivering a seamless, compassi... Show more

Remote Patient Monitoring (RPM) Nurse

Medical Director Services PCBirmingham, AL
Remote
Full-time

Medical Director Services PC -.Remote Patient Monitoring (RPM) Nurse – Remote.Join Our Growing Clinical Team!.We are seeking compassionate, detail-oriented Registered Nurses (RNs) or Licensed Pract... Show more

Patient Navigator

Kassouf Healthcare Solutions, LLCHomewood, Alabama, United States
$16.00 hourly
Full-time
Quick Apply

We are seeking a experienced and versatile Patient Navigator to support a specialized breast health practice.The Patient Navigator plays a key role in ensuring seamless access to care by managing a... Show more

Patient Liaison( Patient Recruiter)

Alcanza Clinical ResearchBirmingham, AL, US
Full-time
Quick Apply

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico.We have established a strong... Show more

PATIENT FLOW MANAGER, HOSPITAL

TouchPointBirmingham, AL, United States
Full-time

Full time; primarily Tuesday through Saturday, 12p-8:30p.More details are available upon interviewing.As specialists, we perform services including healthcare housekeeping, management in laundry pr... Show more

PATIENT SERVER (FULL TIME)

Compass GroupBirmingham, AL, United States
$16.00 hourly
Full-time +1

TouchPoint is hiring immediately for a full-time Patient Server position.Note: online applications accepted only.Schedule: Full-time schedule; open availability preferred.Requirement: Previous expe... Show more

Patient Care Technician - PCT

UAB MedicineBirmingham, AL, United States
Full-time

Post Surgical/Rehab Department.Full-Time Nights 7pm - 7am, 1 weekend per 4 week schedule period.Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate ... Show more

Patient Care CSR

PrideStaffBirmingham, ALABAMA
$15.00 hourly
Full-time
Quick Apply

Patient Care CSR needed for a local Medical Call Center.Patient Care CSR's play a vital role in healthcare research by contacting and surveying discharged patients.This position requires adherence ... Show more

 • Promoted

Patient Care Technician - Full Time

Noland Hospital DothanBirmingham, AL, United States
Full-time

Provides activities of daily living and other specified patient care procedures for the adult and geriatric patient.The essential job functions include:.Provides for patient's activities of daily l... Show more

Guest Experience Specialist

Marriott InternationalBirmingham, AL, United States
Full-time

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Specialists take the initiative t... Show more

 • New!

Destination Experience Specialist

Pacific Journey ConsultingBirmingham, Alabama, United States
Remote
Full-time
Quick Apply

We are seeking detail-oriented individuals to join our team as Destination Experience Specialist.This remote position allows you to help clients plan and book their travel while collaborating with ... Show more

Patient Care BL/CSR

PrideStaffBirmingham, ALABAMA
$15.00–$16.00 hourly
Full-time
Quick Apply

Bilingual Patient Care CSR needed for a local Medical Call Center.Patient Care CSR's play a vital role in healthcare research by contacting and surveying discharged patients.This position requires ... Show more

 • Promoted
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Patient Navigator

Patient Navigator

Kassouf Healthcare SolutionsBirmingham, AL, United States
22 hours ago
Job type
  • Full-time
Job description

Patient Navigator

We are seeking a highly experienced and versatile Patient Navigator to support a specialized breast health practice. The Patient Navigator plays a key role in ensuring seamless access to care by managing and triaging new patient referrals, coordinating appointments, and supporting clinical workflows. This role requires prior clinical experience to effectively interpret medical referrals, prioritize high-risk cases, and coordinate imaging and follow-up care for established patients.

Key Responsibilities:

Referral Triage & Scheduling:

  • Review, sort, and process all inbound referrals for new patients.
  • Interpret clinical documentation to determine the appropriate specialty or provider.
  • Identify urgent or high-risk cases and ensure they are prioritized for timely appointments.
  • Communicate with referring providers to clarify incomplete or unclear referrals.

Patient Scheduling:

  • Schedule initial consultations for new patients, based on clinical urgency.
  • Arrange follow-up visits and continuity of care for established patients.
  • Schedule imaging studies (MRI, Biopsy, Mammogram, US.) and other diagnostics as ordered by providers.
  • Coordinate appointment times with the provider's availability and department resources.

Care Coordination & Patient Communication:

  • Serve as the point of contact for patients navigating the healthcare system.
  • Educate patients on the next steps in their care journey, including imaging prep and follow-up expectations.
  • Communicate imaging results to patients and provide instructions on next steps in the care process.

Administrative & Clinical Support:

  • Accurately document patient information and communications in the Electronic Health Record (EHR).
  • Collaborate with clinical and administrative teams to streamline care coordination.
  • Monitor pending referrals and follow up on incomplete scheduling tasks or outstanding imaging.

Medical Scribing:

  • Accurately document patient encounters in real time during clinic visits.
  • Assist providers with chart completion, orders, and follow-ups.
  • Maintain thorough and compliant medical records.

Qualifications:

Required:

  • Minimum of 12 years clinical experience in a healthcare setting (e.g. medical assistant, nursing assistant).
  • Working knowledge of medical terminology, referrals, and diagnostic imaging procedures.
  • Proficiency with Electronic Health Records (EHRs) and scheduling systems.

Preferred:

  • Certification as a Medical Assistant (CMA), or other relevant clinical experience.
  • Experience in care coordination, patient navigation, or referral management.
  • Experience in breast health, oncology, or women's health.

Skills:

  • Strong attention to detail and organizational skills.
  • Effective communication and interpersonal abilities with patients and medical staff.
  • Ability to manage multiple priorities and work in a fast-paced environment.