Director patient experience [h1.location_city]
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Director patient experience • mckinney tx
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Methodist Health SystemProsper, TX, US- [job_card.full_time]
Patient Representative
Locations : Prosper, Texas
Time Type : Full time
Job Summary : Greets, instructs and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serves as a liaison between patient and clinical support staff.
Duties and Responsibilities :
- Maintains strictest confidentiality.
- Greets patients in a prompt, courteous and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.
- Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems.
- Maintains work area and reception area in neat and orderly manner.
- Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Determine and input daily balance of charges and receipts as assigned by the Office Manager.
Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.
Performance Requirements
Knowledge, skills, and abilities :
Education :
High school education or equivalent
Experience and skills :
Typical Physical Demands :
Typical Working Conditions :
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace :