Talent.com

Director patient experience [h1.location_city]

[job_alerts.create_a_job]

Director patient experience • plano tx

[last_updated.last_updated_variable_hours]
  • [promoted]
People Experience Activation Director

People Experience Activation Director

ServiceNowAddison, TX, US
[job_card.full_time]
People Experience Activation Director.It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Patient Care

Patient Care

TradeJobsWorkforce75379 Dallas, TX, US
[job_card.full_time]
Position Summary : The Patient Care Assistant (PCA) is an individual who possess the skills and knowledge necessary to deliver specific patient care services to selected patients at the direction of...[show_more][last_updated.last_updated_30]
  • [promoted]
Patient Observer

Patient Observer

Baylor Scott & White HealthRowlett, TX, United States
[job_card.full_time]
The Patient Observer attends to and comforts patients throughout their stay with Baylor and may assist in care of patient including oral and personal hygiene, dressing and undressing, and changing ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Patient Care Services

Patient Care Services

Enhabit Home Health & Hospice DFW metroplexAllen, TX, United States
[job_card.full_time]
At Enhabit Health and Hospice, we believe hospice is not a place, but rather a philosophy of care.Our goal is to bring dignity and comfort home by offering compassionate care to patients and their ...[show_more][last_updated.last_updated_variable_days]
Patient Transportation Driver

Patient Transportation Driver

Mcare Agency LLCPlano, Texas, United States
[job_card.part_time]
Safely operate a transport vehicle to transport patient to their destinations.Follow all traffic laws and regulations while driving. Maintain a clean and organized vehicle.Perform routine vehicle in...[show_more][last_updated.last_updated_variable_days]
Patient Escort Associate

Patient Escort Associate

RG Supply and Logistics LLCGarland, TX, US
[job_card.full_time]
Description : The Patient Escort is responsible for transporting patients, their family members and disabled visitors to outpatient clinic appointments. The patient escort shall provide service in a ...[show_more][last_updated.last_updated_variable_days]
Patient Service Representative

Patient Service Representative

Allergy PartnersPlano, TX, United States
[job_card.full_time] +1
Patient Service Representative.Join a team that cares for your community - and for you!.At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personali...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Director of Customer Experience (CX)

Director of Customer Experience (CX)

Motorola SolutionsRichardson, TX, US
[job_card.full_time]
Director Of Customer Experience (Cx).We are seeking a visionary and results-driven Director of Customer Experience (CX) to strategically own and elevate the end-to-end customer journey for our revo...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Medical Assistant & Patient Experience Specialist

Medical Assistant & Patient Experience Specialist

Methodist Health SystemRichardson, TX, United States
[job_card.full_time]
A leading healthcare provider in Texas is seeking a dedicated Medical Assistant to provide healthcare services under the supervision of a Physician. The ideal candidate will have graduated from an a...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Patient Coordinator

Patient Coordinator

Aspen DentalRichardson, TX, United States
[job_card.full_time]
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competiti...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
PATIENT LIAISON

PATIENT LIAISON

TMS Neuro Solutions LLCPlano, TX, US
[job_card.full_time]
HEALTHCARE SUPPORT SPECIALIST (Patient Liaison).About the Company - Salience Health : .Salience Health serves patients in our communities by utilizing a collaborative team approach to consider all as...[show_more][last_updated.last_updated_30]
  • [promoted]
Patient Access Specialist

Patient Access Specialist

Children's Health System of TexasPlano, TX, US
[job_card.full_time] +1
Full time : Week1 : Sun, Wed, Thu 7A-7P & Fri 7A-1P Week2 : Mon, Tue, Sat 2A-7P & Fri 1P-7P.At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health pl...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Patient Care Technician

Patient Care Technician

DaVitaGarland, TX, United States
[job_card.full_time]
N Shiloh Rd, Garland, Texas, 75042-5716, United States of America.DaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic....[show_more][last_updated.last_updated_variable_days]
Patient Coordinator

Patient Coordinator

Eye Care Partners Career OpportunitiesFrisco, TX, US
[job_card.full_time]
EyeCare Partners is the nation's leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our pat...[show_more][last_updated.last_updated_30]
  • [promoted]
Patient Coordinator

Patient Coordinator

AkuminRichardson, TX, US
[job_card.full_time]
The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prep...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Product Manager - Patient Experience and Denial Prevention

Product Manager - Patient Experience and Denial Prevention

FinThrivePlano, TX, United States
[job_card.full_time]
Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare.This role provides both strategic and people leadership, overseeing a team of Prod...[show_more][last_updated.last_updated_30]
  • [promoted]
Patient Concierge

Patient Concierge

MINT dentistryAddison, TX, United States
[job_card.full_time]
Dental Front Desk - Become the Face of MINT Dentistry!.Join the Team That's Changing the Dental Game - as a Patient Concierge. At MINT Dentistry, we don't just clean teeth - we create an experience....[show_more][last_updated.last_updated_1_day]
  • [promoted]
Patient Observer

Patient Observer

Baylor University Medical CenterRowlett, TX, US
[job_card.full_time]
Job Summary : The Patient Observer attends to and comforts patients throughout their stay with Baylor and may assist in care of patient including oral and personal hygiene, dressing and undressing, ...[show_more][last_updated.last_updated_variable_days]
People Experience Activation Director

People Experience Activation Director

ServiceNowAddison, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

People Experience Activation Director

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What You Get To Do In This Role :

People Experience Activation Director serves as the outbound product leader for Global People's portfolio of employee-facing products and experiences. This role ensures that every product designed and delivered by HR Product Teams achieves broad adoption, measurable impact, and continuous improvement .

You will lead the go-to-market and activation strategy for new and enhanced products across the employee lifecycle connecting technical readiness with human adoption. Working in close partnership with DT's Product Activation team, you'll ensure seamless launches, clear storytelling, and sustained engagement that improves the way employees and leaders experience work every day.

Key Accountabilities :

Activation Strategy & Planning

  • Own the end-to-end activation lifecycle for assigned HR productsfrom early readiness through sustained adoption
  • Define clear success criteria, OKRs, and KPIs tied to experience, utilization, and business outcomes
  • Segment audiences and tailor activation approaches for employees, managers, leaders, and People teams
  • Collaborate with People Analytics to measure adoption, satisfaction, and impact through dashboards and the AI Control Tower

Go-to-Market & Launch Enablement

  • Co-create positioning, narratives, and value stories that connect product capabilities to real business needs
  • Lead launch readiness in partnership with Product Managers, DT, and Communicationsintegrating messaging, training, and support experiences
  • Ensure launches are AI-ready and include clear guidance for responsible and effective AI use
  • Maintain a unified activation calendar with DT Product Activation for synchronized enterprise releases

    • Adoption & Engagement

  • Drive early adoption and sustained engagement through campaigns, champions, and community programs
  • Leverage behavioral data and feedback to optimize engagement tactics and close adoption gaps
  • Partner with regional HR teams to adapt activation for local context and culture
  • Establish and manage a network of Leader Advocates and Product Champions to amplify usage

    • Feedback, Insights & Continuous Improvement

  • Lead structured feedback loops with employees, leaders, and People Support to surface product experience insights
  • Combine employee sentiment with system analytics to produce actionable insights for Product Managers and COEs
  • Facilitate post-launch retrospectives to codify lessons learned and inform future releases
  • Maintain real-time adoption dashboards and share progress in People Portfolio reviews

    • Partnership & Governance

  • Operate in a dual activation model with DTDT owns platform readiness; HR owns human adoption and experience outcomes
  • Represent HR Product in the enterprise release council and ensure consistent cross-functional alignment
  • Partner with the AI Steering Committee and AI Enablement Teams to track adoption, quality, and responsible use of AI-driven products
  • Build trusted relationships across COEs, HRBPs, and business leaders to sustain momentum and drive continuous improvement

    • What Success Looks Like

  • ? 70 % active use of new HR products within 90 days of launch
  • Documented uplift in employee experience metrics (eNPS, satisfaction, task completion time)
  • Clear linkage between product adoption and business or people outcomes (productivity, engagement, retention)
  • Demonstrated continuous improvement velocity insights acted on each quarter
  • Recognized by peers as a model for product-led change management and enablement

    • What We're Looking For :

  • 8 + years of experience in Product Marketing, Product Operations, Employee Experience, or Change Enablement preferably in a global, technology-driven enterprise
  • Proven success in driving adoption and lifecycle management of HR or EX products
  • Strong ability to translate technical capabilities into compelling, human-centered stories
  • Data-literate and comfortable managing dashboards, analytics, and adoption metrics
  • Exceptional stakeholder management and communication skills; proven success influencing across HR, IT, and business leadership
  • Experience with AI-enabled HR solutions or digital adoption platforms preferred
  • Growth mindset and passion for building the connective tissue between technology, people, and purpose

    • Why This Role Matters

    Global People is transforming how HR operatesmoving from service delivery to a product-led, AI-enabled operating model . People Experience Activation is the outward-facing engine of that change : ensuring every HR product we build is understood, adopted, and loved by the people it serves. You'll help shape the blueprint for what "Customer Zero" looks like inside ServiceNowan HR function that designs like a product team, launches like a startup, and continuously learns like an AI-native enterprise.