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What you'll need to succeed as an Adjudication Analyst at XPO

Minimum qualifications:

• Bachelor's degree or equivalent related work or military experience
• 1 year of experience in human resources, criminal justice, legal, compliance, or a related field
• Experience supporting background screening processes
• Knowledge of federal, state, and local employment‑related background check laws
• Proficiency with Microsoft Office (PowerPoint, Excel, Outlook and Word)
• Experience creating or updating work instructions or process documentation

Preferred qualifications:

• 5+ years of experience in human resources, criminal justice, legal, compliance, or a related area
• 2+ years of experience working with background screening programs
• Experience supporting drug screens
• Proficiency with Microsoft SharePoint
• Experience using First Advantage
• Strong analytical, problem‑solving, and organizational skills
• Ability to work systematically, prioritize tasks, and follow established processes with moderate supervision
• Strong communication and interpersonal skills, with the ability to work collaboratively and contribute to team goals
• Ability to work effectively in a fast‑paced environment

About the Adjudication Analyst job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you'll do on a typical day:

• Facilitate individualized assessments for background checks, which include reviewing background check results and candidate responses to determine if the applicant meets XPO's requirements to be hired
• Respond to inquiries about XPO background check practices and processes
• Monitor and track background check statuses, including identifying and analyzing trends
• Run reports relating to XPO background check practices and processes
• Work closely with the Talent Acquisition and Human Resources teams in a fast-paced environment
• Create and maintain work instructions and procedures as requested
• Perform additional job-related responsibilities and duties as assigned and/or necessary

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.