Document processor [h1.location_city]
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Document processor • plano tx
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Texans Credit UnionRichardson, TX, United States- [job_card.full_time]
Job Type
Full-time
Description
Position Purpose and Objectives
This position exists to provide superior quality customer service to members who are in the process of obtaining a 1st Mortgage, Home Equity Loan, Home Equity Line of Credit and Home Improvement Loan. Mortgage Loan processors will process all loans in a timely and accurate manner. The employee will maintain an open line of communication with the member and / or branch personnel as all necessary paperwork and documents are being gathered. The employee will review all needed conditions of loan approval (i.e. appraisal, title, flood certifications and income verification) to ensure compliance to Texans Credit Union Policy, State and Federal regulations. Additionally, employee is responsible for preparing / distributing the required preliminary initial disclosures within the requisite time-frame per federal requirements, preparing closing documents and coordinating / scheduling loan closing dates.
Major Duties and Essential Functions
- Comprehensive review and analysis of 1st Mortgage, Home Equity Loans, Home Equity Lines of Credit, Lot Loans, Construction Loans, and Home Improvement loans (purchase and refinance).
- Provide timely and accurate review of conditions of loan approval
- Calculation of basic income
- 1st line of appraisal and title review
- Establish timely and proactive communication routines to follow up on conditions of loan approval and loan status updates with our members and / or branch personnel
- Order and follow-up on vendor related documents (appraisal, title, flood certifications)
- Prepare and distribute preliminary initial disclosures
- Prepare and distribute loan closing documents
- Schedule loan closing appointments and coordinate with branch personnel
- Proactively manage loan pipeline
- Complete loan funding process
- 1st level escalation support
- Performs additional duties as assigned
- Provide utility and support in the following areas
- Home Equity Line of Credit (HELOC) Conversions
- Home Improvement Loan Draw Conversions
- Review and Monitor HELOC expiration C-View reporting. Prepare HELOC expiration letters (3 month and 9 month period
Positions directly supervised : None
Requirements
Specific knowledge, skills, and abilities required for this position :
Education : Equivalent to a high school education
Experience : Minimum 3 years of similar or related experience in Mortgage / Home Equity loan processing