Early intervention specialist [h1.location_city]

Job Description

Job Description

ABOUT JFS

For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.

OUR VALUES

Be a Mensch : We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time”

Be Purpose-Built : We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful

Be Resolute : We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience.

SUMMARY

The Critical Time Intervention Supportive Counselor is responsible for providing intensive, short-term support to individuals in critical transitions, such as moving from a hospital, shelter, or incarceration into the community. The CTI Supportive Counselor reports to the CTI Manager and will work as part of a multidisciplinary team, including CTI case managers, peers, and other support staff. The counselor will work closely with clients to address emotional, social, and psychological needs while supporting the overall goals of successful community reintegration. This role involves building trusting relationships, fostering coping strategies, and connecting clients with appropriate resources.

WHAT YOU'LL DO

• Conduct thorough assessments of clients’ emotional, psychological, and social needs at the beginning of the transition process.
• Provide individualized support to clients based on their unique challenges, including developing coping strategies for managing stress, anxiety, and adjustment to community living.
• Monitor clients' progress and adjust support plans as necessary throughout the intervention period.
• Provide immediate emotional support during crises, including de-escalating situations and offering practical problem-solving strategies.
• Assist clients in managing emotional distress during the critical transition period, focusing on stabilization and enhancing emotional well-being.
• Offer counseling services to help clients address underlying psychological issues that may affect their transition.
• Complete necessary documentation for legal, health, and social service purposes, ensuring compliance with privacy regulations (e.g., HIPAA).
• Help clients access community-based resources, such as housing, healthcare, employment, social services, and mental health treatment.
• Advocate for clients by helping them navigate social service systems, including helping with paperwork, attending meetings, and ensuring they receive the services they need.
• Support clients in developing life skills, such as budgeting, time management, and communication, that are necessary for successful community integration.
• Empower clients to make decisions regarding their own care, fostering independence and self-sufficiency.
• Provide psychoeducation to clients regarding mental health, substance use, coping mechanisms, and self-care.
• Work closely with the CTI team (nurses, case managers, social workers, and other healthcare providers) to ensure that each client’s needs are being met.
• Participate in regular team meetings to discuss client progress, challenges, and strategies for continued support.
• Communicate regularly with other professionals involved in the client’s care to ensure a coordinated, team-based approach.
• Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team.
• Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter.
• Effectively utilize electronic systems including electronic documentation and reporting systems.
• Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services.
• Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.

QUALIFICATIONSEducation and Experience :

Knowledge, Skills & Abilities :

Competencies :

Expectation Based on Agency Values :

WORKING CONDITIONS

PHYSICAL REQUIREMENTS

COMPENSATION AND BENEFITS

The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities.

Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.