Emergency dispatcher • alexandria va
We are looking for a reliable and experienced Dispatcher to schedule and dispatch HVAC Technician team members to various locations.The pay listed is the hourly range or the hourly rate for this po... Show more
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Receive and answer emergency and non-emergency calls Record all the calls Proactively address problems and suggest solutions Receive and dispatch orders Assess situation and prioritize calls Overse... Show more
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The average salary range is between $ 36,075 and $ 59,054 year , with the average salary hovering around $ 43,176 year .
Overview
We are looking for a reliable and experienced Dispatcher to schedule and dispatch HVAC Technician team members to various locations.
Pay: 35.00 - 40.00/hr. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
Responsibilities
• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.
Qualifications
Required Qualifications:
• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
Preferred Qualifications:
• Bilingual in English and Spanish.
• One (1) year of prior multi-line reception experience or dispatching experience.
• Prior experience scheduling and dispatching 50 plus employees.
