Emergency dispatcher Jobs in Buffalo, NY

Nursing Care Coordinator-Emergency Department

Erie County is an Equal Opportunity Employer and committed to workplace diversity.

ALL CORRESPONDENCE REGARDING ONLINE APPLICATIONS WILL BE VIA EMAIL. PAPER APPLICATIONS CONTAINING AN EMAIL ADDRESS WILL ALSO RECEIVE EMAIL CORRESPONDENCE. IF NO EMAIL IS PROVIDED, PAPER NOTIFICATION WILL ARRIVE VIA USPS. THERE ARE NO RESIDENCY REQUIREMENTS FOR PARTICIPATION IN THIS EXAMINATION. This examination will fill future vacancies at the Erie County Medical Center Corporation.

If you pass the examination, your name will appear on the continuous eligible list for one year. After one year, your name will be removed from the list. You may apply for retest at six-month intervals.

Examples of Duties

Revised Nov 2023

A Nursing Care Coordinator-Emergency Department supervises and performs professional nursing care, utilizing the nursing process at the Erie County Medical Center Corporation (ECMCC);

Supervises and directs the complete nursing service in the Emergency Department at ECMCC;

Plans, schedules, assigns and supervises the work activities of professional and non-professional nursing personnel in the area;

Evaluates and directs nursing activities using quality assurance standards;

Makes rounds and evaluates quality of care being rendered, condition of patient, and maintenance of the area;

Develops and implements the nursing plan of care, using the nursing process, for assigned patients;

Records and reports on patient's responses, and collaborates with appropriate members of the health team;

Identifies those components of the nursing plan of care which may be delegated to allied nursing personnel and provides necessary guidance;

Maintains professional competence through participation in continuing education and other appropriate learning experiences and completes a minimum of sixteen (16) hours clinical time in the Emergency Department providing direct nursing care per month;

Confers with physicians regarding care and treatment methods, and cooperates in providing services as requested;

Participates in the discharge and transfer of patients;

Supervises maintenance of records of nursing care and medical treatment rendered by nursing staff;

Requests supplies and equipment for the area served and monitors use of supplies and equipment in a fiscally responsible manner;

Plans and arranges for relief of staff and allots time for work, off-duty, meals and vacations;

Assists in training of student nurses assigned to section through on-the-job instruction and supervision of work;

Coordinates efforts of a multidisciplinary health care team;

Participates in in-service training as programmer or instructor;

Plans, assesses and evaluates the orientation of staff and equipment, emergency procedures and disaster plan;

Ensures that ECMCC and departmental policies are adhered to;

Counsels and disciplines employees and completes performance evaluations;

Participates in nursing and hospital committees;

Manages internal and external disasters effectively;

Completes incident reports and client concern forms as required;

Accesses administrative staff appropriately for issue notification and/or assistance in resolution;

Completes staffing effectiveness and nursing care hour reports.

Minimum Qualifications

Revised Nov 2023 MINIMUM QUALIFICATIONS: Candidates must meet the following requirements:

Possession of a Bachelor's Degree* in Nursing and three (3) years of registered professional nursing experience, one (1) year of which was in a supervisory** or administrative** capacity in an Emergency Department.

Possession of a license and current registration to practice as a Registered Professional Nurse in the State of New York at time of appointment and maintenance throughout duration of appointment; and

Possession of Basic Life Support (BLS) Certification from an ECMCC approved provider at time of appointment and maintenance throughout duration of appointment; and

Possession of Advanced Cardiac Life Support (ACLS) Certification from an ECMCC approved provider at time of appointment and maintenance throughout duration of appointment; and

Possession of Certified Emergency Nursing (CEN) Certification as administered by the Board of Certification for Emergency Nursing (BCEN) within six (6) months of appointment and maintenance throughout duration of appointment.

Notes:

1.* Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at You must pay the required evaluation fee.

2. *Supervision Responsible direction and control of subordinate employees. This involves the assignment of work, approval of work, training, evaluation and discipline of employees. The supervisory aspects must be an integral part of the job, not incidental or occasional.

3. **Administrative experience is defined as the responsible planning, management and control functions of an organization or organizational unit including the development and /or approval of operating policy and procedure.

Notice to Candidates: Transcripts will now be accepted by the Department of Personnel ONLY at time of application. All subsequent transcripts must be submitted at time of interview.

Supplemental Information

Subjects of Examination:

SUBJECT OF EXAMINATION: The only subject of examination will be an evaluation of your training and experience. You are therefore, asked to include in your application a summary of all pertinent training and experience in sufficient detail so that your background may be evaluated against the duties of the position.

In your summary of training include all college course work, formal in-service training, and seminars you have attended. You must specify either the number of credits received or the number of contact hours and dates of attendance. Also include a copy of your professional license. Specify the date that your license was first issued.

In your summary of experience , you must specify the dates of your employment, the number of hours worked per week, your title, and the main duties for each. Be specific; vagueness and ambiguity will NOT be resolved in your favor. Candidates who submit incomplete applications or documentation may be disqualified.

HOW TO APPLY: Either online by clicking "Apply" on the top right of the online exam announcement or by printing a paper application from erie.gov, Erie County Application for Examination or Appointment (Download PDF reader) (Download PDF reader), or if you do not have internet access you may pick up an application form at the Erie County Personnel Department, 95 Franklin Street, Room 604, Buffalo, New York 14202. Forms are also available at Buffalo and Erie County Public Libraries and at Town, Village and School District administrative offices.

Completed forms should then be returned to the Erie County Personnel Department. In addition, candidates must request their colleges to send transcripts to the Erie County Personnel Department or attach transcripts to your application. No applications will be evaluated until all the above information, including transcripts, is received.

MILITARY STATUS: If you expect to enter military service, you may still compete in this examination and may be appointed or reinstated after you return home from active duty.

VERIFICATION OF QUALIFICATIONS: Candidates may be investigated or called for an interview to determine whether they qualified for appointment. In addition to meeting specific requirements, candidates and appointees must be of good moral character and habits.

BACKGROUND INVESTIGATION: Candidates may be subject to a thorough background investigation to determine suitability for appointment. Applicants may be required to authorize access to educational, employment, criminal history and other records check as part of such investigation. Criminal convictions or other offense are subject to evaluation and may result in disqualification. Applicant will be required to submit the necessary fees for the fingerprint processing, where required.

VETERANS: Disabled and non-disabled veterans as defined in Section 85, New York State Civil Service Law, will have 5 and 2.5 points, respectively, added to their earned scores if successful in the examination. You should claim these credits when you file application but you have an option to waive them any time prior to appointment. If you have already used these credits you may not claim them again. Children of firefighters or police officers killed in the line of duty may also be eligible for additional credit. Contact the Erie County Personnel Dept. for more information.

This examination is prepared by the New York State Department of Civil Service and