Emergency dispatcher serp_jobs.h1.location_city

Salary : $84,448.00 - $102,648.00 Annually

Location : Fairfield, CA

Job Type : Full-Time

Job Number : 2025-00094

Department : POLICE

Division : Police - Dispatch

Opening Date : 10 / 10 / 2025

FLSA : Non-Exempt

Bargaining Unit : FEA

Description

Ready for your next call? Now accepting applications for experienced 911 Dispatchers!

( full-time / benefitted positions and part-time / non-benefitted positions available)

The Fairfield Police Department serves a diverse community and exists to improve the quality of life in Fairfield. The department is committed to working with our community members to solve problems together. Dispatchers are an integral part of this effort and the 9-1-1 system, receiving emergency and non-emergency calls and acting as a liaison between the members of the community, other agencies, department personnel and field units in support of the City's organizational goals and objectives.

This recruitment is open / continuous and may close without notice once a sufficient number of applications have been received. The best qualified candidates will be invited to interview. Interviews will be scheduled once a large enough candidate pool has been established. To learn more about Fairfield PD, please contact the Police Personnel unit at (707) 428-7360. Spanish speaking candidates encouraged to apply. Please note the salary posted does not reflect a 2.5% shift differential for night shift work.

WORKING CONDITIONS :

Work is performed in the Communications Center in the Police Department. The environment includes exposure to stressful situations; work will involve pressure generated by the necessity for appropriate and timely response and follow-up required by emergency and routine events that often occur simultaneously. Dispatchers are assigned to shifts on a rotating basis including day, swing or graveyard, depending upon department needs. Work will include shift assignments on weekends and holidays.

PHYSICAL DEMANDS :

Primarily sedentary work requiring the ability to sit for long periods of time and manual dexterity to sufficiently operate computer keyboards. Requires good vision, the ability to hear well enough to receive information over the telephone and radio amid background noise, and verbal clarity. Work will also involve bending, twisting, turning and reaching.

Minimum Qualifications

EDUCATION / EXPERIENCE :

• 1 year experience working as a police, fire or emergency medical Dispatcher is required.
• Education equivalent to completion of the twelfth grade is required.

LICENSE AND CERTIFICATE :

OTHER REQUIREMENTS :

Examples of Duties

Emergency dispatchers have an extremely difficult job and must remain calm and collected while under immense mental and emotional pressure. Fairfield Police dispatcher Jena Draper takes us behind the scenes and shares her experiences as a dispatcher.

If you have compassion, emotional intelligence, a willingness to learn and the ability to multi-task, this is the job for you!

For the complete job description please click here

THE SELECTION PROCESS :

Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and / or practical exam, oral interview, or any combination. This position requires a thorough background investigation, polygraph, and a pre-employment medical exam to be completed on each final candidate, prior to appointment.

HOW TO APPLY : Candidates must submit an online application via NeoGov / Governmentjobs.com by 5 : 00 p.m. of the closing date. If you have any difficulties submitting your online application, please call NeoGov's Applicant Support Line at (855) 524-5627.

If you feel you will need a reasonable accommodation for any portion of the testing / interview process, please contact Human Resources at (707) 428-7394 at least 1 week prior to the application deadline or examination date.

REFERENCE CHECKS :

The City utilizes an electronic reference check process. Please note that if you include your current supervisor under the "References" section of your application, they may be contacted at any point in the recruitment process without prior notification to you, even if you have marked "do not contact employer" in the Work Experience Section.

When listing references, please identify persons who can assess your professional qualifications in the context of the workplace. Examples include former colleagues / supervisors, mentors, etc.

If you have limited or no work experience, you may identify personal references familiar with your qualifications that would be transferrable in the workplace. Examples include teachers, volunteer coordinators, mentors, etc.

The City of Fairfield is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism.

FULL-TIME / PRO-RATA POSITIONS - The City of Fairfield offers a comprehensive benefit package that includes City contribution toward the Public Employees' Retirement System (PERS) and deferred savings; medical, dental and vision; life insurance; paid holidays, vacation, personal leave and sick leave. For a more detailed overview of the benefit package, please click on the following link :

PART-TIME POSITIONS - For benefits associated with part-time positions, please see the

01

Do you possess a high school diploma or equivalent?

02

Do you have a P.O.S.T. Public Safety Dispatch Certificate? If yes, you must attach a copy to your application. Failure to do so may result in your application being rejected due to not meeting minimum qualifications.

03

Do you have at least 1 year of experience working with a municipal, county, or state law enforcement agency as a police, fire, or emergency medical dispatcher?

04

We are accepting applications for full-time / benefitted positions and part-time / non-benefitted positions. Please indicate the position type for which you are applying. This information will be used for informational purposes only and will not disqualify your application from further consideration.

05

If you answered "Part-Time" in the above question, please indicate your current employment status. This information will be used for informational purposes only and will not disqualify your application from further consideration.

Required Question