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Emergency dispatcher Jobs in Lee's Summit, MO

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Emergency dispatcher • lee's summit mo

Last updated: 11 hours ago

Experienced Dispatcher/CSR - HVAC Scheduling - Family Owned Since 1971

First Mate Heating & CoolingLee's Summit, MO, US
Full-time
Quick Apply

First Mate Heating & Cooling is seeking an.Dispatcher / Customer Service Representative.This role plays a critical part in delivering an exceptional customer experience while helping our techni... Show more

Line Haul Driver Overnight Class A - Union

Southern Glazer's Wine & SpiritsRaymore, Missouri, United States
$32.40 hourly
Full-time
Quick Apply

Mon-Thurs schedule, starting at 10pm,.The Line Haul Driver Class A is responsible for delivering products from the Raymore, MO distribution center to one of our depot locations.Charles, MO, Springf... Show more

Bus Monitor

Jasper County Charter SystemBlue Springs, MO, USA
Full-time
Quick Apply

BUS MONITOR  BASIC FUNCTION/PURPOSEProvides for the safe operation of the assigned bus and control of the passengers while transporting to and from their assigned school, center, or school-related ... Show more

Vetco Relief Veterinarian

Vetco ClinicsLee's Summit, MO, USA
Full-time
Quick Apply

Petco Veterinary Services offers relief veterinarians the chance to work in two distinct settings: Vetco Vaccination Clinics and Vetco Total Care full-service veterinary hospitals.In both environme... Show more

Office Assistant and Standby Caregiver

Assisting Hands of Lee's SummitLee's Summit, MO, US
$21.00 hourly
Full-time

Full-Time | Monday – Friday, 7:30 AM – 3:30 PM.Office-based with field response in Missouri.Are you a seasoned caregiver looking to step out of full-time field work and into an office environment w... Show more

Plumber

KC Flow Heroes LLCGrandview, MO, US
$25.00 hourly
Full-time

Join KC Flow Heroes LLC as a Plumber, where you'll install, repair, and maintains plumbing systems in residential, commercial, and industrial settings.You'll ensure that water, drainage, and gas sy... Show more

Entry-Level Freight Dispatcher – $1,200–$2,500 Weekly

American Logistics AuthorityLee's Summit, Missouri, United States
$1,200.00 weekly
Full-time

Level Freight Dispatcher – $1,200–$2,500 Weekly.We are seeking reliable and organized individuals for an.Entry-Level Freight Dispatcher.Coordinate freight for owner-operators.Communicate with broke... Show more

Registered Nurse- Emergency Department

Saint Luke's Health SystemLees Summit , MO
Part-time

Saint Luke’s East Hospital in Lee’s Summit is seeking an experienced Emergency Department Registered Nurse to join their Emergency Room team.As an RN on this team, you will have the opportunity to ... Show more

CDL A Truck Driver

Albany TruckingLee's Summit, MO, USA
Full-time
Quick Apply

Drive with Albany Trucking - Home Time, Steady Miles, and RespectIf you're looking for a driving career that values your time on and off the road, Albany Trucking is your kind of company.Known for ... Show more

OTR Company Solo Drivers, CDL A

TRIANGLE SOURCING LLC DBA LONGISTICSBlue Springs, MO, US
Full-time

Average $1,800 Per Week, OTR Driver.FREE INSURANCE, DEDICATED FLEET, FLEXIBLE HOMETIME OPTIONS!!.ALL MILES PAID (most of our solos are averaging 2,700 to 3,500 miles per week, but can make more).Co... Show more

 • Promoted

Customer Support Coordinator / Dispatcher

Watchmen Security ServicesRaytown, MO, US
$20.00 hourly
Full-time

Customer Support Coordinator / Dispatcher.Full-Time | Monday–Friday | 8:00 AM – 5:00 PM.Benefits based on experience and performance .This is NOT a typical office job.If you want a slow-paced,... Show more

Emergency Medical Technician (EMT) - Entry Level Training Program

Dreambound Inc.Grandview, Missouri, United States
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

Dispatcher, PRN

John Knox VillageLee's Summit, Missouri, US
Part-time

To receive and transmit routine and emergency information to Security, Ambulance, and/or Transportation units in the field.Supportive of the Village’s mission, values, and service/hospitality (PRID... Show more

Locum Nurse Practitioner (NP) - Emergency Medicine in Missouri

LocumJobsOnlineLee's Summit, Missouri, US
Full-time

Nurse Practitioner | Emergency Medicine.Competitive weekly pay (inquire for details) .LocumJobsOnline is working with Medicus Healthcare Solutions to find a qualified Emergency Medicine NP in Misso... Show more

 • Promoted • New!

CMT (or LPN)

John Knox VillageLees Summit, MO, United States
Full-time

Certified Medication Technician.Mon/Tues/Wed/Thurs - Sun/Mon/Tues/Wed/Fri/Sat.Certified medication technician is specially trained to set up medications, administer them to the proper residents/cus... Show more

Public Health Emergency Response Planner - Jackson County Public Health (M-F 8-4:30)

University HealthLees Summit, MO, United States
Full-time

Public Health Emergency Response Planner.Join a mission that matters! The Regional Response Planner works with the Missouri Department of Health & Senior Services (DHSS) to strengthen public health... Show more

Business Development Executive

IICRCLees Summit, MO, United States
$65,000.00 yearly
Full-time

Business Development Executive.The role of a Business Development Executive (BDE) in the property restoration and disaster recovery industry is critical for driving revenue and establishing long-te... Show more

Customer Relations Representative - Parks and Recreation Community Fitness Center

City of Blue SpringsBlue Springs, Missouri, United States
Full-time

The required hours for this position will be Tuesday to Saturday from 9 a.Performs responsible clerical and administrative duties of the front desk for the Blue Springs Parks and Recreation De... Show more

Floor Technician

Sunrise Nursing & Memory CareRaymore, MO
Full-time

Sunrise Nursing & Memory Care -.Sunrise Nursing & Memory Care.Weekdays, Weekends 7am-3:30pm, Floor projects may need varying times of the day.Friendly, Supportive Work Culture.Perform floor car... Show more

Experienced Dispatcher/CSR - HVAC Scheduling - Family Owned Since 1971

Experienced Dispatcher/CSR - HVAC Scheduling - Family Owned Since 1971

First Mate Heating & CoolingLee's Summit, MO, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

First Mate Heating & Cooling is seeking an experienced Dispatcher / Customer Service Representative to join our growing team. This role plays a critical part in delivering an exceptional customer experience while helping our technicians operate efficiently in the field.

Our dispatch team helps ensure the right technician is assigned to the right call at the right time, while maintaining clear communication with customers and technicians throughout the day.

First Mate Heating & Cooling has been locally owned and serving the Kansas City area since 1971, and we are committed to building a professional, high-performing team focused on service, growth, and accountability.

Key Responsibilities

  • Answer inbound customer calls and provide excellent customer service
  • Schedule service calls, maintenance visits, and installation appointments
  • Dispatch technicians efficiently throughout the day
  • Communicate with technicians regarding job status, delays, and scheduling changes
  • Prioritize emergency calls and same-day service opportunities
  • Confirm appointments and follow up with customers as needed
  • Monitor job progress and adjust schedules to maintain efficiency
  • Maintain accurate job records and customer information
  • Help ensure smooth communication between the office and field teams
  • Support daily operational goals by maximizing technician productivity

Requirements

Qualifications

  • Previous dispatching or CSR experience in HVAC, plumbing, or home services
  • Strong phone presence and customer communication skills
  • Excellent organizational and multitasking ability
  • Ability to remain calm and professional in a fast-paced environment
  • Detail-oriented with strong problem-solving skills
  • Comfortable using computers, scheduling software, and office systems
  • Team-oriented with a positive and professional attitude

Preferred Experience (Plus)

The following experience is a plus but not required:

  • Experience with ServiceTitan or similar field service management software
  • Familiarity with batting order dispatching
  • Exposure to Nexstar Network, ServiceMVP or similar training

Benefits

What We Offer

  • Competitive pay based on experience
  • Stable, year-round position with a well-established company
  • Professional systems and processes that support success
  • A supportive team environment focused on growth and accountability
  • Opportunities for advancement within the company