Emergency room [h1.location_city]

divh2Room Reservationist / h2pThe Room Reservationist is responsible for handling reservations in a friendly and efficient manner, and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He / she is also responsible for participating in the monthly Rooms Merchandising meeting. / ph3Qualifications / h3ulliCollege course work in related field helpful. / liliExperience in a hotel or a related field required. / liliHigh School diploma or equivalent required. / liliMust be able to convey information and ideas clearly. / liliMust be able to evaluate and select among alternative courses of action quickly and accurately. / liliMust work well in stressful, high pressure situations. / liliMust be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. / liliMust be able to work with and understand financial information and data, and basic arithmetic functions. / liliMust maintain composure and objectivity while under pressure. / li / ulh3Responsibilities / h3ulliApproach all encounters with guests and employees in a friendly, service oriented manner. / liliMaintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. / liliMaintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working. / liliComply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. / liliMaintain a warm and friendly demeanor at all times. / liliAnswer all incoming calls promptly, in a friendly, efficient and courteous manner. / liliBe able to answer guest inquiries about hotel services, facilities and hours of operation. / liliBook room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. / liliCommunicate and work closely with the Sales Department concerning group bookings. / liliContinually update Central Reservations on rates and availability, maintain availability calendar and communicate all relevant information to the operations staff. / liliMaintain accurate files and reports. / liliHandle all special reservations, to include V.I.P. reservations, packages and discounts. / liliCompile and input all necessary information for the required Rooms Merchandising meetings. / liliPromptly, efficiently and accurately, book and block rooms using Aimbridge Hospitality guidelines for Group Rooming Lists and Booking Agreements. / liliAttend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. / liliEmployees must, at all times, be friendly, helpful and courteous to guests, managers and all their fellow employees. / liliComplete forecasts as required by management. / liliMonitor daily sales activity and alert Reservations Manager and / or Guest Services Manager of sold out nights, group ceiling status, and possible problem situations. / liliPerform any other duties as requested by management. / liliAttend meetings as required by management. / liliBe able to perform all duties of Reservations Agent and assist as needed at front desk. / li / ulpAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following : / pulliNow offering strongDaily Pay / strong! Ask your Recruiter for more details / liliMedical, Dental, and Vision Coverage / liliShort-Term and Long-Term Disability Income / liliTerm Life and ADD Insurance / liliPaid Time Off / liliEmployee Assistance Program / lili401k Retirement Plan / li / ulpPROPERTY INFORMATION : / ppOur hotels convenient location places you across the street from Austin Straubel International Airport (GRB) and about four miles from Lambeau Field, home of the Green Bay Packers. After a morning of meetings, try your luck at the tables and slot games of Oneida Casino, connected to the hotel via an interior walkway. If you crave a dose of the great outdoors, visit Thornberry Creek at Oneida, which offers exceptional golf less than seven miles away. / p / div