Employee relations manager [h1.location_city]
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Employee relations manager • new orleans la
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Hub International InsuranceMetairie, Louisiana, USA- [job_card.full_time]
ABOUT HUB INTERNATIONAL :
HUB International Limited (HUB) is one of the largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 18000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU :
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer :
Competitive salaries and benefits offerings
Medical / dental / vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation Holiday Sick and Personal Time Off
Great work / life balance because thats important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY :
An Employee Benefits Account Manager assists the Producer in the day-to-day needs of the business. This position bridges the gap from the typical functions of a Producer and the service team.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Utilizes the planning calendar and renewal timeline to ensure the following items are handled timely : census requests client follow up carrier follow up sending RFPs preparing presentations and other items as necessary.
In coordination with the Producer prepares spreadsheets PowerPoints and contribution scenarios to display and communicate appropriate information for presentation to client and employees based on Producers recommendations and requests. Checks all work for accuracy. Questions validity of presentation content and ensures data / information is appropriate logical and organized. Develops and / or assists Communications with Benefit Summaries.
Assists clients with escalated claims billing and / or policy issues. Documents all in Benefit Point.
Analyze and research of ongoing plan evaluations. Reviews all client renewals with the Producer to check for appropriateness and assists in the recommendation process.
Attends client meetings with the Producer to establish a working relationship with the client. Conducts employee benefit educational meetings for clients.
Under the direction of the Producer ensures that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption. Communicates and documents major issues and changes. Stays on top on next steps. Ensures that submission and all applicable documents are processed accurately and timely.
Understands and stays abreast of changes in employee benefits including plan designs available riders legislation and emerging trends. Shares this knowledge with clients and others at HUB. Attends training opportunities reads and shares industry knowledge regularly participates in coursework to either earn or maintain professional designations.
Keeps team informed and communicates thoroughly and clearly with all team members concerning client issues renewals and proactive work. Positively influences the team members; using the HUB Fundamental 5Values offers encouragement and praise promotes engagement and builds good working relationships. Ensures team is following timeline.
Acts as clients advocate with carriers and vendors. Always has clients best interest at heart.
In coordination with the Internal Service Representative updates and maintains the following : Documentation of renewal plan information in Agencyware (Internal database system); client files as changes are implemented; spreadsheet templates policy digests and hospital grids.
Acts as mentor for ISR. Assists in their growth and development through constant communication and instruction.
EXPERIENCE REQUIRED :
College degree preferred.
A working knowledge of employee benefit plans understanding HMOs PPOs HSAs indemnity plans as well as ancillary coverage such as life disability dental and voluntary insurances is preferred.
Skilled in Microsoft Office products with emphasis on Excel and PowerPoint.
Previous experience in benefits finance or human resources preferred.
An earned Louisiana Life and Health license.
Department Account Management & Service
Required Experience : 2-5 years of relevant experience
Required Travel : Negligible
Required Education : High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience :
Manager
Key Skills
Vendor Management,Fmla,HIPAA,Analysis Skills,Benefits Administration,HRIS,Filing,Payroll,Employment & Labor Law,ADP,Human Resources,Workday
Employment Type : Full-Time
Experience : years
Vacancy : 1