Employee relations manager Jobs in Victorville, CA

Job Posting

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Position Summary

To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager.

Essential Job Functions

Support the General Manager's efforts to adequately staff the restaurant with quality people who are passionate about achieving standards, exceeding expectations, and delighting customers by:

• Recruiting, hiring, and retaining all restaurant employees in compliance with the employee position report
• Ensuring the entire team is certified according to the current training process at all times
• Fostering an environment of continuous learning
• Creating a service oriented culture
• Promoting an environment of fun and teamwork
• Evaluating performance and recommending salary increases
• Recommending, approving, and administering disciplinary action, suspension, and/or termination
• Developing and growing team members

Deliver the Brand to everyone the Del Taco Way by:

• Executing Del Taco Standards and using our processes and systems 100% of the time
• Maintaining the facility and customer areas
• Maintaining all equipment to operational and safety standards
• Delivering only quality products to Del Taco standards every time
• Adhering to cleaning schedules and standards
• Ensuring employees are in proper uniform
• Ensuring a consistent service experience
• Ensuring POP and signage is present and in the approved location

Achieve or exceed Sales plan and build customer counts and loyalty by:

• Assisting the General Manager in identifying and communicating sales goals (daily, weekly, year over year)
• Ensuring the right people are in the right places according to projected / actual sales
• Increasing customer count and check average, and maximizing capacity and customer value
• Supporting the General Manager in identifying and executing Local Store Marketing opportunities to attract new customers
• Staying aware of local events; Understanding the store's current trade area and competition
• Executing speed (speed with a smile) and service standards
• Flawlessly executing marketing promotions and campaigns

Achieve or exceed profitability plan:

• Maintaining staffing levels to actual sales
• Complying with labor laws
• Accurately ordering and managing inventory to reduce waste and prevent theft
• Ensuring cash handling procedures and standards are in place and followed
• Performing cash audits and addressing identified issues
• Executing safety and health standards
• Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
• Achieving and communicating controllable cost targets

Limitations and Disclaimer

The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.

Continued employment remains on an "at-will" basis.

Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.