Employee relations specialist Jobs in Naperville, IL

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

500 REMINGTON BLVD

City:

BOLINGBROOK

State:

Illinois

Postal Code:

60440

Job Description:

• Manages targeted physicians and practices for referral development and retention, focusing on service lines and outpatient imaging services. Identifies, initiates, and maintains contact with key referral sources to develop business relationships.
• Manages prospect list and territory database to meet assigned goals and maximize impact.
• Makes face-to-face contacts and presentations to current referring physicians and potential prospects.
• Conducts proactive field work with targeted physicians and office staff to identify needs and match them with organizational offerings.
• Develops relationship sales funnel and physician profiles to track intelligence, referral desires, and potential referral relationships.
• Coordinates team presentations with service line managers and specialists to referring physicians.
• Regularly shares service line enhancements with referring physicians on behalf of the organization.
• Documents physician visits, contacts, issue resolution, and market intelligence in customer relations management software.
• Implements issue resolution processes and acts as liaison for information between parties.
• Provides information internally to facilitate physician access to services, issue resolution, and new offerings.
• Develops and manages sales plans, including analyzing physician information and identifying key sales strategies.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent negotiation and communication skills, including verbal, written and public speaking (platform skills) [Required]
• Ability to develop and sustain professional relationships and loyalty to the hospital as well as develop new referral sources [Required]
• Demonstrate initiative, poise, confidence, and willingness to accept challenges. [Required]
• Ability to travel between hospital and physician offices. [Required]
• Ability to work a flexible schedule to meet the demands of the position [Required]
• Must possess good time management skills and be customer and results oriented. [Required]
• Familiarity with hospital operations, language, and roles. [Required]
• Ability to verbally articulate service line and product attributes [Required]
• Ability to actively listen to physician and practice needs for hospital inpatient/outpatient services. [Required]
• Ability to conceptualize and generate sales within a fluid environment, with skill in identifying and setting priorities. [Required]
• Excellent interpersonal skills with ability to interact with physicians, employees, allied health providers and healthcare leadership. [Required]
• Demonstrated writing ability. [Required]
• Knowledge of the hospital sales industry. [Required]
• Self-directed with an ability to oversee multiple projects/activities simultaneously. [Required]

Education:

• Bachelor's [Required]

Work Experience:

• 4+ years in healthcare sales experience, preferably hospital sales; comparable experience and knowledge may be considered in lieu of sales experience. [Required]

Additional Information:

An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:

• Bachelors degree and 4+ years of experience OR
• Associates degree and 6+ years of experience OR
• High School Grad or Equivalent and 10+ years of experience

Licenses and Certifications:

• Driver's License (DL) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$64,536.91 - $120,041.82

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.