Engagement manager [h1.location_city]

Engagement Trainer Part Time

Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates.

Responsibilities

The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography.

Essential Job Duties and Responsibilities :

• On-board new Event Specialists (ES)
• Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
• Introduce the ES to the store management team and review protocol for contact and engagement with store management.
• Coach the ES on the retailer's engagement model.
• Coach the ES on how to file their paperwork.
• Build relationships with the store management team.
• Develop rapport with the store management team.
• Understand store's engagement goals and work to support.
• Consistently visit the store on a regular schedule.
• Conduct performance audits with the store management team.
• Train and Develop existing ESs
• Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
• Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES.
• Review score card and coaching points with each associate's supervisor.
• Administrative Work
• Study product materials to develop product knowledge
• Review event schedule
• Attend trainings; products / materials
• Check voice mails, emails
• Participate in scheduled calls with Supervisor / others as needed

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and / or Driving Requirements

Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.

Travel up to 20%

Minimum Qualifications

Education Level : (Required) High School Diploma or GED or equivalent experience

2-3 years' experience in event marketing, demonstrations, customer service, sales, retail / grocery, or coaching for improvement is highly desirable

Skills, Knowledge and Abilities

Environmental & Physical Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 50%+ hours each work day doing the following activities : engage in considerable physical activity, ability to lift and / or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and / or cooking is essential.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.