Engineering consultant • worcester ma
Test of Time Plumbing Heating Air & Electrical.Greater Boston and Metro West communities since 1976.As a family-oriented company built on honesty, professionalism, and exceptional customer serv... Show more
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The average salary range is between $ 93,750 and $ 159,000 year , with the average salary hovering around $ 114,954 year .
HVAC Comfort Consultant
At Test of Time Plumbing Heating Air & Electrical, we've been serving the Greater Boston and Metro West communities since 1976. As a family-oriented company built on honesty, professionalism, and exceptional customer service, we've earned a reputation for doing things the right way and treating both customers and employees with respect.
We're looking for an experienced In-Home Comfort Advisor who enjoys helping homeowners solve problems, building trust, and delivering an outstanding customer experience. This role is ideal for someone who combines strong sales skills with a consultative approach and takes pride in recommending solutions that genuinely meet a customer's needs.
Pay: Base + Commission. Uncapped Earning Potential!
Medical, Dental, and Vision Insurance (50% paid for employee)
Company-paid Long-Term Disability
Company-paid $50,000 Life Insurance
Optional Aflac Accident Insurance
401(k) with 5% company match after 6 months
Birthday Bonus (equivalent to 8 hours of pay)
Paid Vacation
2 weeks during first year
3 weeks after 1 year
4 weeks after 5 years
40 hours of Sick Time for full-time employees
Bereavement Leave
Boot Allowance ($300 annually)
License Renewal Reimbursement ($300 annually)
Tuition Reimbursement ($500 annually)
At Test of Time Plumbing Heating Air & Electrical, we believe long-term success comes from treating customers fairly, standing behind our work, and creating a workplace where employees can build rewarding careers. We don't believe in high-pressure sales tactics-we believe in educating customers, earning trust, and delivering solutions that genuinely improve their comfort and quality of life.
If you're looking for an opportunity with a respected company that values professionalism, integrity, and customer relationships, we'd love to hear from you.
As an In-Home Comfort Advisor, you will meet with homeowners to assess their heating, cooling, and indoor comfort needs, provide tailored recommendations, and guide them through the decision-making process. You will serve as a trusted advisor, helping customers understand their options while delivering a professional, educational, and customer-focused experience.
This position offers the opportunity to join a well-established company with a strong reputation, high-quality products and services, and a team that values integrity above high-pressure sales tactics.
Meet with homeowners to evaluate HVAC system needs and comfort concerns
Perform in-home consultations and system assessments
Design and present customized replacement and upgrade solutions
Educate customers on equipment options, energy efficiency, financing, and warranties
Build rapport and trust through honest, transparent communication
Follow up with customers and maintain a high level of responsiveness
Generate and maintain referral opportunities through exceptional customer service
Collaborate with installation, service, and office teams to ensure a smooth customer experience
Maintain accurate records, proposals, and sales documentation
Achieve individual sales goals while maintaining company standards and customer satisfaction
Sales experience in HVAC, electrical, home services, construction, remodeling, or related industries
Valid driver's license and insurable driving record
Strong customer service and communication skills
Ability to present solutions professionally and confidently
Demonstrated ability to work independently and manage multiple opportunities
Strong computer and organizational skills
Previous HVAC industry experience preferred
HVAC system knowledge and comfort discussing equipment options
Experience with financing programs and in-home sales presentations
