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This position supports the Director of Engineering in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance and monitoring all PM programs for property.
Essential Functions and Responsibilities
Maintains engineering department staffing levels so as to provide for optimal performance
Establishes daily work assignments, and directs flow of same to completion
Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
Assists all department heads in handling any unusual maintenance related guest complaints
Ensures completion to standard of all required preventive maintenance operations
Assists engineers in diagnosis of problems related to equipment malfunction
Coordinate all training programs for department personnel
Provides supervision / support to all Engineering department staff on a daily basis
Ensures maintenance shop adherence to cleanliness and safety standards
Maintains storeroom and maintenance shop inventories
Attends all required hotel meetings to keep abreast of in-house activities / promotions and events; maintain communications with other departments within the hotel
Assist Director of Engineering in monitoring energy consumption, maintaining equipment and supply inventories
Assists Dispatcher in communicating Maintenance Request needs to engineers as needed
Assists Director of Engineering in the preparation of ADA compliance checklist
Assists Dispatcher in communicating Maintenance Request needs to engineers as needed
Administers; key control system, tool control procedures, credit card control
Works with Security Department with regard to all repairs and maintenance of electronic / hard key locking systems to insure secure nature of all materials, supplies and information
Performs periodic inspections of all property assets to ensure maintenance to standard
Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Develops / approves all departmental budgets, forecasts and schedules
Establishes and ensures adherence to all department and Loews Hotels guidelines, policies and procedures
Reviews / Maintains daily payroll report / records maintaining labor cost within established budgetary guidelines
Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
Other duties as assigned
General
Promotes applies teamwork skill at all times
Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Attends appropriate hotel meetings and training sessions
Complies with required safety regulations and procedures
Complies with hotel and department standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Qualifications
Three to five years as an Assistant Chief or Chief Engineer in a Hospitality environment
Working knowledge of Electrical, Plumbing, HVAC, Refrigeration and Life Safety, Energy Management operating systems
Ability to read and interpret architectural / blue-line drawings
Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
Effective management, leadership, organizational and communication skills
Knowledge of computer based management systems such as : Espresso, Wintrack and Opera
Knowledge of computer based energy management systems such as : Trane Summitt
Ability to work flexible schedule to include weekends and holidays
Ability to work on ladders and lift 50 lbs
Ability to walk property as needed as well as use golf carts or vehicles