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English degree • gainesville fl

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English-Spanish Bilingual Telephone Interviewer

English-Spanish Bilingual Telephone Interviewer

InsideHigherEdGainesville, Florida, United States
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English-Spanish Bilingual Telephone Interviewer

Job No : 538472

Work Type : Part Time

Location : Main Campus (Gainesville, FL)

Categories : Communications / Public Relations / Marketing, Office / Administrative / Fiscal Support

Department : 16980300 - LS-BEBR SURVEY

Job Description

Classification Title :

OPS Hourly Non-Secretary / Clerk

Classification Minimum Requirements :

  • 18 years old or older.
  • High school diploma or equivalent.
  • Ability to work at least 15 hours per week .
  • Able to work for the next 3 months after start date.
  • Clear & professional speaking voice in fluent English and fluent Spanish.

Job Description :

Are you a people person with a knack for building rapport and conducting engaging conversations?

UF has an opportunity for you as a Part-Time Bilingual English-Spanish Telephone Interviewer in the UF Survey Research team.

Reviewing applications throughout Spring 2026, with initial training sessions scheduled to start in February.

As an English-Spanish Bilingual Telephone Interviewer, you'll be responsible for conducting surveys over the phone with diverse respondents. Your communication skills play a vital role in gathering valuable data for academic and business research, while you gain hands-on experience in the field of survey research.

Conveniently located in downtown Gainesville at UF's Innovation Square, the UFSRC is a casual call center work environment that has a flexible part-time schedule which allows employees to balance academic and personal commitments while gaining valuable work experience. . Depending upon the department's needs, interviewing shifts are available between 10AM and 10PM on weekdays, 12PM to 6PM on Saturdays, and 3PM to 6PM on Sundays.

To succeed in this role, you'll need exceptional communication and interpersonal abilities, a clear speaking voice, and the capacity to adapt to various situations. Basic proficiency in computers and technical knowledge, a willingness to learn new software, and the ability to follow instructions are also essential.

No sales, marketing, lobbying, or fundraising is involved with this position.

At the UFSRC, an English-Spanish Bilingual Telephone Interviewer can expect :

  • Starting pay of $16.50 / hour plus productivity incentives based on above-average performance.
  • Opportunities for quick promotion and pay increases.
  • Paid orientation and paid training.
  • Creating your own work schedule with options to choose from : weekday afternoon shifts (3PM-6PM), weekday evening shifts (6 PM-9 PM), 3-hour weekend afternoon shifts, and weekday grave shifts (9 PM-10 PM).
  • Flexible scheduling - employees who maintain good attendance may have the flexibility to pick up or drop shifts when available.
  • Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working.
  • Headset required for the role is provided. No additional equipment needed.
  • An opportunity to develop communication skills and gain experience collecting data for research.
  • Free access to UF online training and career development courses.
  • Interesting and meaningful work.
  • A convenient location close to UF's main campus.

    • Expected Salary :

    $16.50 / hour with an opportunity to receive performance incentives based on above-average productivity.

    Minimum Requirements :

  • 18 years old or older.
  • High school diploma or equivalent.
  • Ability to work at least 15 hours per week .
  • Able to work for the next 3 months after start date.
  • Clear & professional speaking voice in fluent English and fluent Spanish.

    • Preferred Qualifications :

  • Ability to read from a script exactly as written
  • Ability to listen effectively and follow instructions
  • Basic computer literacy
  • Customer service and telephone experience
  • Ability to follow standard operating and project-related procedures
  • Ability to work at least 3 weekday evenings 6 PM to 9 PM per week
  • Ability to work one 3-hour weekend shift
  • Ability to work from 9 PM to 10 PM at least 1 weekday per week on seasonal projects contacting the Central Time Zone (i.e. Texas)

    • Special Instructions to Applicants :

    Applications are reviewed daily. Interviews are scheduled weekly.

    There are multiple open positions for this role.

    The work is conducted 100% on-site in our Gainesville, FL survey center location.

    Employment verification and background screening is required to proceed with all applications.

    Please DO NOT CALL OR VISIT the UFSRC office regarding your application .

    Application status updates and appointment requests are all conducted online through email.

    This is a time-limited position.

    Health Assessment Required :

    No.

    Applications Close : 27 March 2026

    To apply, visit https : / / explore.jobs.ufl.edu / en-us / job / 538472

    Our Commitment :

    The University of Florida is an Equal Employment Opportunity Employer.

    Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

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