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[job_card.full_time]
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Property Management (Bilingual English and Spanish)
Remote VAPort Saint Lucie, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
[job_card.full_time]
[job_card.job_description]
Property Management (Bilingual : English & Spanish)
Schedule : 9 : 00 AM to 5 : 00 PM EST
Job Description
We are seeking a proactive and bilingual Property Management & Collections Specialist to oversee daily property operations and tenant payment collections. This role requires excellent communication skills in both English and Spanish to maintain strong tenant relations and ensure timely rent payments.
Responsibilities
Handle rent collection activities via phone, email, and online platforms
Communicate professionally with tenants regarding balances, payment plans, and lease terms
Monitor rent roll and financial performance using property management software
Follow up on unpaid invoices and initiate collection efforts as needed
Liaise with maintenance teams to ensure timely service request resolution
Maintain accurate and confidential financial records and documentation
Provide tenant support while upholding company policies and procedures
Generate weekly reports on collections status and property updates
Qualifications
Proficient in both spoken and written English and Spanish
Minimum of 2 years' experience in property management or collections
Strong interpersonal and conflict resolution skills
Familiarity with property management systems (e.g., Rent Manager, AppFolio, Yardi)
Organized, detail-oriented, and capable of handling multiple properties
Comfortable using email, phone systems, and CRM tools
Ability to manage sensitive financial discussions with diplomacy
High school diploma required; associate or bachelor's degree preferred