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Enrolled agent • baltimore md

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IT Help Desk Support Agent

IT Help Desk Support Agent

Maryland StaffingBaltimore, MD, United States
[job_card.full_time]
Our client in the healthcare industry is seeking an IT Help Desk Support Agent to join their team.As an IT Help Desk Support Agent, you will be part of the IT Support Center team supporting the org...[show_more][last_updated.last_updated_variable_hours]
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Special Agent

Special Agent

ClearanceJobsBaltimore, MD, United States
[job_card.full_time] +1
The position advertised has been exempted from the federal civilian hiring freeze.Job Title : Special Agent, GL-10 Full Performance Level : GS-13 Location : U. Locations Working Hours : Minimum of 50 ho...[show_more][last_updated.last_updated_variable_days]
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Border Patrol Agent

Border Patrol Agent

US Customs and Border ProtectionOwings Mills, MD, United States
[job_card.full_time]
Border Patrol Agent (BPA) Entry Level.NEW RECRUITMENT AND RETENTION INCENTIVES!.Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Bor...[show_more][last_updated.last_updated_variable_days]
Boarding Agent, Maritime Ship Agent

Boarding Agent, Maritime Ship Agent

T. Parker HostBaltimore, MD, US
[job_card.full_time]
Dating back to a century ago in 1923, T.Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the U...[show_more][last_updated.last_updated_30]
Remote Sales Agent

Remote Sales Agent

The Hirsh AgencyBaltimore, Maryland, US
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[job_card.full_time]
[filters_job_card.quick_apply]
Write a short description of your company, a boilerplate of the business, service or product that you offer.Include your business idea and the target audience. This text is primarily supposed to be ...[show_more][last_updated.last_updated_30]
Insurance Agent

Insurance Agent

HealthMarketsGlen Burnie, Maryland, US
[job_card.full_time]
HealthMarkets Overview If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right pl...[show_more][last_updated.last_updated_30]
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Leasing Agent

Leasing Agent

WPM Real Estate ManagementBaltimore, MD, United States
[job_card.full_time]
WPM seeks a dynamic, enthusiastic, and customer-focused individual to join our team as a Leasing Specialist at our newest high rise community Baltimore, Maryland. As a key team member, you will help...[show_more][last_updated.last_updated_1_day]
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Patent Agent

Patent Agent

Vanguard-IPBaltimore, MD, United States
[job_card.full_time]
Candidates should have experience practicing in the area of patent preparation and prosecution while holding an undergraduate degree in engineering and / or computer science.Seeking candidates with e...[show_more][last_updated.last_updated_variable_days]
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Security Agent - Hotel

Security Agent - Hotel

Renaissance Baltimore Harborplace HotelBaltimore, MD, United States
[job_card.full_time]
The Renaissance Baltimore Harborplace is hiring a Security Agent.The Hotel security agent ensure guest and staff safety by patrolling, monitoring surveillance, controlling access, responding to eme...[show_more][last_updated.last_updated_variable_days]
Associate Agent

Associate Agent

Jackson, White & Associates InsuranceBaltimore, MD, US
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[job_card.full_time]
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Jackson and Associates Insurance is growing.We are an Elite Allstate Insurance agency located in Baltimore.Were looking for a motivated and people-focused Insurance Sales Representative to join our...[show_more][last_updated.last_updated_30]
IT Help Desk Support Agent

IT Help Desk Support Agent

Maryland StaffingBaltimore, MD, United States
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]

It Help Desk Support Agent

Our client in the healthcare industry is seeking an IT Help Desk Support Agent to join their team. As an IT Help Desk Support Agent, you will be part of the IT Support Center team supporting the organization. The ideal candidate will have excellent problem-solving skills, effective listening skills, and a strong work ethic that aligns successfully with the organization. Under the supervision, the IT Help Desk Support Agent will perform first level IT support for incidents. Incidents are assigned via an automated call system and work is measured by call productivity. Incidents are reported via telephone or electronic media. Incidents include but are not limited to password resets, basic hardware and connectivity issues, application access issues, etc. Responsibilities include providing basic troubleshooting of IT problems, diagnosis of desktop problems and triage of system problems, logging pertinent information for problem documentation, asking appropriate investigative questions in order to determine the nature of the problem and possible solutions, prioritizing according to documented protocols, and triaging as appropriate.

Job Title : IT Help Desk Support Agent

Job Type : Contract-To-Hire (Conversion after 6-Months)

Hours : 1st, 2nd, and 3rd shifts

Location : Baltimore, MD (Hybrid)

Pay Range : $40k - $45k

What's the Job?

  • Answer incoming calls or electronic media to assist with IT support.
  • Ask probing questions to diagnose, triage, or resolve problems effectively.
  • Assist customers by resolving issues when possible and logging problems for further triage.
  • Use provided tools to understand processes and appropriately assign or resolve incidents.
  • Educate customers on basic processes such as password resets and escalate issues as necessary.

What's Needed?

  • 1-2 Years of IT Support or Help Desk experience in an enterprise environment
  • High School Diploma / GED
  • Experience in basic IT skills, including but not limited to PC literacy, email, basic Windows applications, basic IT networking, computer skills and associated coursework
  • Understanding of basic clinical terminology
  • Good problem-solving skills, effective listening skills, and excellent interpersonal skills

    • What's in it for me?

  • Opportunity to gain valuable experience in IT support within a healthcare environment.
  • Work in a supportive team atmosphere focused on professional growth.
  • Engage in continuous learning and development opportunities.
  • Be part of a mission-driven organization dedicated to improving healthcare.
  • Potential for growth and advancement within the organization.

    • Upon completion of waiting period consultants are eligible for :

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Insurance
  • Business Travel Insurance
  • 401(k), Plus Match
  • Weekly Pay

    • ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.