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Front Desk Agent

Front Desk Agent

Element Carmel INCarmel, IN, United States
[job_card.full_time]
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers. Our culture expresses a memorable experience for all of...[show_more][last_updated.last_updated_variable_days]
Inside Sales Agent

Inside Sales Agent

Round Room LLCFishers, IN, United States
[job_card.full_time]
The primary responsibility of this role is to facilitate outgoing calls and to manage incoming traffic including calls, messages, and chats with new and existing Verizon Wireless customers.This rol...[show_more][last_updated.last_updated_variable_days]
BDC Agent

BDC Agent

Tom Wood IncCarmel, IN, US
[job_card.full_time]
Join a Leading Automotive Group.The Tom Wood Group, a recognized leader in the automotive industry, is seeking a.Business Development Center (BDC) Agent. This role is perfect for individuals who thr...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Agent Services Team (AST)

Agent Services Team (AST)

AmeriLifeNoblesville, Indiana, USA
[job_card.part_time]
Explore how you can contribute at AmeriLife.For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those plan...[show_more][last_updated.last_updated_variable_days]
Real Estate Sales Agent

Real Estate Sales Agent

The Lora Reynolds Team Powered by EpiqueFishers, IN, US
[job_card.full_time]
Elevate Your Real Estate Career with Epique Realty!.Are you a licensed real estate agent eager to expand your business independently while enjoying exceptional support, state-of-the-art technology,...[show_more][last_updated.last_updated_30]
  • [promoted]
Commercial Real Estate Agent

Commercial Real Estate Agent

SVN - Northern CommercialCarmel, IN, United States
[job_card.full_time]
Are you ready to launch or grow a career in commercial real estate? SVN | Northern Commercial in Indianapolis is seeking ambitious and driven individuals to join our team as Commercial Real Estate ...[show_more][last_updated.last_updated_variable_days]
Insurance Field Sales Agent

Insurance Field Sales Agent

Platinum Supplemental Insurance, Inc.Lapel, IN, US
[job_card.full_time]
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more][last_updated.last_updated_variable_days]
Leasing Agent

Leasing Agent

The Liberty Group #zindoLawrence, IN, US
[job_card.part_time]
Now Hiring : Energetic Leasing Agents! - Turn prospects into residents—apply today!.The Liberty Group is immediately hiring for experienced, Apartment Leasing Specialist.Interacting with prosp...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Life Insurance Agent

Life Insurance Agent

RUBIN FINANCIAL GROUPFishers, IN, US
[job_card.full_time]
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.RUBIN FINANCIAL GROUP provided pay range. This range is provided by RUBIN FINANCIAL GROUP.Your actual p...[show_more][last_updated.last_updated_variable_days]
Entry-Level Sales Agent

Entry-Level Sales Agent

True North Group LLC.Fishers, IN, US
[job_card.full_time]
Join Our Team at True North Group!.Position : Entry-Level Sales Agent.Number of Openings : 1 Territory Role Available.Start Your Career with True North Group. If you're ready to stop clocking in a...[show_more][last_updated.last_updated_30]
  • [promoted]
Pricing Integrity Agent

Pricing Integrity Agent

RetailDataWestfield, IN, United States
[job_card.part_time]
The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more][last_updated.last_updated_variable_days]
Land Agent

Land Agent

Volta Group Global LLCTBD, IN, US
[job_card.full_time]
Volta Group is a leading vertically integrated renewable energy service provider, dedicated to driving sustainable energy solutions. We are seeking a motivated and detail-oriented Land Agent to join...[show_more][last_updated.last_updated_30]
  • [promoted]
Border Patrol Agent

Border Patrol Agent

US Customs and Border ProtectionFishers, IN, United States
[job_card.full_time]
Border Patrol Agent (BPA) Entry Level.NEW RECRUITMENT AND RETENTION INCENTIVES!.Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Bor...[show_more][last_updated.last_updated_30]
  • [promoted]
Experienced Real Estate Agent

Experienced Real Estate Agent

Carpenter Realtors - INNoblesville, IN, US
[job_card.full_time]
Do you love the excitement and changeable atmosphere of real estate? We are rapidly growing and looking to hire Real Estate Agents to join us and add value to our business.We are considering experi...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Real Estate Showing Agent

Real Estate Showing Agent

ShowamiCarmel, IN, US
[job_card.full_time]
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks.We are seeking...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Fairfield CarmelCarmel, IN, United States
[job_card.full_time]
As a Front Desk Agent at Fairfield by Marriott Indianapolis Carmel, you are the first point of contact for our guests, setting the tone for a welcoming and seamless guest experience.You will be res...[show_more][last_updated.last_updated_variable_days]
Border Patrol Agent

Border Patrol Agent

U.S. Customs and Border ProtectionNoblesville, IN, US
[job_card.full_time]
Border Patrol Agent (BPA) Entry Level.NEW RECRUITMENT AND RETENTION INCENTIVES!.Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Bor...[show_more][last_updated.last_updated_variable_days]
FRONT DESK AGENT

FRONT DESK AGENT

HOME2 SUITES NOBLESVILLE (J ENTERPRISES INN OF SAXONY LLC)Noblesville, IN, United States
[job_card.part_time]
PART TIME SECOND SHIFT (3pm-11pm) • •.Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talk...[show_more][last_updated.last_updated_variable_days]
Procurement Agent

Procurement Agent

pulteGroupCarmel, IN
[job_card.full_time]
Build a Career That Builds Your Future — with PulteGroup! .Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Element Carmel INCarmel, IN, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Front Desk Agent!

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel / restaurant guests and visitors; showing individual performance effectiveness, and following proper security & liability measures to protect the assets of the hotel and the Company.

BENEFITS :

  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS :

  • Maintain professional dress and conduct at all times.
  • Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
  • Follow Brand standards including brand loyalty programs.
  • Provide information about our hotel, available rooms, rates and amenities
  • Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
  • Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs / request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
  • Inform customers about payment methods and verify that I.D. and payments method match
  • Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
  • Maintain cash bank per policy guidelines. Comply with all accounting procedures.
  • Consistently adhere to uniform, grooming and appearance standards.
  • Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
  • Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
  • Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
  • Maintain knowledge of standards and company policies
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
  • Understand and operate front office telephone and computer systems.
  • Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
  • Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints / problems; including those that have been resolved.
  • Must be able to work flexible work hours / schedule.
  • Performs other duties and responsibilities as requested.

    • SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :

  • Previous experience as a hotel Front Desk Agent preferred
  • Must have excellent communication and organizational skills
  • Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
  • Must be familiar with a computer and be able to type using a computer keyboard
  • Must be familiar with operation of office equipment such as : copier, printer, facsimile machine, telephone etc.
  • Ability to apply commonsense understanding to carry out instructions given
  • Ability to comply in standardized situations with only occasional or no variables
  • Ability to work flexible shifts
  • Must have excellent customer service skills
  • Must be able to work without constant supervision

    • PHYSICAL DEMANDS :

  • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations

    • QUALIFICATION STANDARDS :

  • High school education or equivalent is required. Some college preferred.
  • Preferred six (6) months related experience in hotels or customer service training
  • Must be able to work in team environment

    • EEO Employer