Enrollment specialist [h1.location_city]
[job_alerts.create_a_job]
Enrollment specialist • minneapolis mn
- [promoted]
Enrollment Specialist Manager
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3MSaint Paul, MN, USEnrollment Specialist Manager
VirtualVocationsSaint Paul, Minnesota, United States- [job_card.full_time]
A company is looking for a Benefits Enrollment Manager to lead a team of Enrollment Specialists and enhance customer experiences.
Key Responsibilities
Lead and inspire a team of remote Enrollment Specialists to enhance customer experiences
Train and guide Enrollment Specialists on system or process changes while fostering open communication
Analyze feedback and performance metrics to identify areas for improvement and implement process enhancements
Required Qualifications
0-1 years of experience in managing and leading remote teams, preferably in a customer service environment
Preferred experience in the health insurance industry, specifically in employee benefits
Previous experience in Customer Success, Advocacy, Relationship Management, or Account Management is a plus
Strong technology skills, including proficiency in CRM software
Availability to work on a full-time basis