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Manager-In-Training Program

Compensation Range $20-22

Overview

Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

Benefits

FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans.

Training

We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!

Employee Assistance Programs

FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.

Employee Recognition Programs

We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!

Going Beyond Assistance Fund

A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance to HCSG employees and their dependents or family members.

Paid Holidays and Vacation

Paid holidays and vacation for eligible employees.

No More Waiting for Payday

Early access to a portion of your earnings anytime through PNC EarnedIt.

Employee Stock Purchase Plan

Investment opportunity available to all eligible employees after two years of service.

Nationwide Opportunities

Transfers are available nationwide great for active military and family!

Keeping You Safe

The safety and health of our employees and that of the resident communities that we serve are our company's most significant priority.

Personal Protective Equipment

All employees will be provided and required to wear appropriate PPE for all functions.

COVID-19 Vaccination

Employees will be required to comply with all policies, as required by State, Local, and / or our Customers.

Why HCSG

At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!

Position Summary

Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (12) weeks. The program focuses on different aspects of managing your own account, including :

General Training & Comprehension

Learn and perform the job assignments of the housekeeper, heavy housekeeper / floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment.

Leadership Development

Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal / state requirements.

Policies & Procedures

Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines, and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times.

Reporting

Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.

Training

Learning to be responsible for all training, quality control, and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes.

Leadership

Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

Communication

Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.

Safety

Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment / cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures / techniques.

Punctuality

Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.

Customer Experience

Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.

Resident Experience

Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. A high school diploma or equivalent required. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and / or Customers. Must be able to lift / carry a maximum of 50 pounds, push / pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area.