Estate manager [h1.location_city]

Job Description

Job Description

Client Objective

Clients seek a professional, service-oriented Estate Manager to assume full responsibility for the oversight and management of their residences, both domestically and internationally. The ideal candidate will have proven track record and broad experience in managing fine homes, leading staff and vendors, overseeing property systems and projects and delivering high-touch personal service.

This role requires a hands-on leader who can advance ahead of the principals to each property to ensure residences, contents, and systems are fully prepared, maintained, and operating at the highest standard. The successful candidate will uplift and support the household team while managing both daily operations and long-term upkeep with efficiency, discretion, and care.

Qualifications & Character

Service-minded professional with a calm, courteous, and even-tempered demeanor.

Highly organized, detail-oriented and fiscally responsible.

Proven leadership and staff guidance experience.

Strong communication skills with the ability to hold others accountable.

Discreet, trustworthy, and respectful of privacy and boundaries.

Proactive self-starter who anticipates needs and adapts easily to change.

Tech-savvy with the ability to troubleshoot basic IT and household systems.

Strong moral compass and professional integrity.

Excellent verbal and written English communication skills.

Knowledge of formal American and French service styles a plus.

Physically capable of performing duties; well-groomed and professional.

Thorough knowledge of proper cleaning methods and materials, including fine art care.

Core Responsibilities

Assume full responsibility for the residence's orderly operation and meticulous presentation.

Serve as primary liaison between Principals, staff, and vendors.

Lead, coach and mentor staff while maintaining high service standards.

Foster a positive, professional team environment with clear communication and support.

Conduct regular inspections to ensure cleanliness, maintenance, and get ahead of potential issues.

Proactively manage household maintenance, repairs and preventative programs.

Coordinate and oversee all vendors, contractors and service agreements.

Manage staff scheduling, task delegation and daily operations.

Maintain detailed Household Manuals, schedules and operational systems.