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Family advocate • honolulu hi

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Care Advocate (Japanese Fluency) - Hawaii

Care Advocate (Japanese Fluency) - Hawaii

Maven ClinicHonolulu, HI, US
[job_card.full_time]
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.Maven's award-winning digital programs provide clinical, emotional, and...[show_more][last_updated.last_updated_variable_days]
  • [new]
Family Medicine Physicians

Family Medicine Physicians

Health eCareersHonolulu, HI, United States
[job_card.full_time]
FAMILY MEDICINE – ISLAND OF OAHU, HAWAII The Hawaii Permanente Medical Group, Inc.BC / BE Family Medicine Physiciansto join its Family Medicine Department at Kaiser Permanente clinics on the island o...[show_more][last_updated.last_updated_variable_hours]
Shelter Services Advocate N - Honolulu DAS (Full-Time)

Shelter Services Advocate N - Honolulu DAS (Full-Time)

Child & Family ServiceHonolulu, HI, US
[job_card.full_time]
Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children.CFS has been a fie...[show_more][last_updated.last_updated_30]
  • [new]
Mortgage Customer Service Advocate

Mortgage Customer Service Advocate

Hawaii StaffingHonolulu, HI, United States
[job_card.full_time]
Mortgage Customer Service Advocate.Come join our amazing team and work remote from home! Must be able to work PST business hours. The Mortgage Customer Service Advocate will be responsible for resol...[show_more][last_updated.last_updated_1_hour]
Family Medicine Physicians

Family Medicine Physicians

Hawaii Permanente Medical GroupHonolulu, US
[job_card.full_time]
FAMILY MEDICINE – ISLAND OF OAHU, HAWAII.The Hawaii Permanente Medical Group, Inc.BC / BE Family Medicine Physicians to join its Family Medicine Department at Kaiser Permanente clinics on the island ...[show_more][last_updated.last_updated_30]
Member Advocate

Member Advocate

VirtualVocationsHonolulu, Hawaii, United States
[job_card.full_time]
A company is looking for a Member Advocate - PBM - Remote.Key Responsibilities Assist members with inquiries related to pharmacy benefits and services Resolve issues and provide support to ensur...[show_more][last_updated.last_updated_variable_days]
Family Service Advisor

Family Service Advisor

NorthStar Memorial GroupWaipahu, HI, US
[job_card.full_time]
Family Service Advisor (Sales).Join NorthStar as a Family Service Advisor at Mililani Memorial Park & Mortuary in Waipahu, Hawaii! At NorthStar, we're redefining how families honor and celebrate th...[show_more][last_updated.last_updated_30]
Account Servicing Advocate I

Account Servicing Advocate I

HMSAHonolulu, HI, United States
[job_card.full_time]
Resolve enrollment, eligibility and billing issues and inquiries timely and accurately from members, employer groups and third party administrators by phone, email and written correspondence by : .Re...[show_more][last_updated.last_updated_30]
Nurse Practitioner - NP to Patient Advocate

Nurse Practitioner - NP to Patient Advocate

MLee Healthcare Staffing and Recruiting, IncHonolulu, HI, United States
[job_card.full_time]
Embrace Your Calling in Paradise - Begin Your Journey as a Nurse Practitioner in the Enchantment of Honolulu.When you think of healthcare, it's essential to remember that impact is felt in unforget...[show_more][last_updated.last_updated_30]
Physician (Family Medicine)

Physician (Family Medicine)

Defense Health AgencyPearl Harbor, HI, United States
[job_card.permanent]
About the Position : This position is located at 15th Medical Group - Joint Base Pearl Harbor-Hickam, Hawaii.This is a Direct Hire Solicitation. A recruitment or relocation incentive may be authorize...[show_more][last_updated.last_updated_variable_days]
Customer Advocate, Texas

Customer Advocate, Texas

Peregrine TechnologiesHonolulu, HI, US
[job_card.full_time]
Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country from Los Angeles to Louisville to Atlanta empowering public servants to improve opera...[show_more][last_updated.last_updated_30]
Customer Service Advocate - Work From Home

Customer Service Advocate - Work From Home

ClearStarKailua, HI, US
[filters.remote]
[job_card.full_time]
Customer Support / Remote] - Anywhere in U.Up to $18 per hour / Health, dental & vision / 401k match / PTO - As a Customer Service Advocate at ClearStar, you will : Provide exceptional customer serv...[show_more][last_updated.last_updated_variable_days]
Physician (Family Medicine)

Physician (Family Medicine)

Defense Health Agency Civilian Corps, Falls Church, VAPearl Harbor, HI, United States
[job_card.permanent]
Physician (Family Medicine) .About the Position : This position is located at 15th Medical Group - Joint Base Pearl Harbor-Hickam, Hawaii. This is a Direct Hire SolicitationA recruitment or relo...[show_more][last_updated.last_updated_30]
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Family Medicine Physician

Family Medicine Physician

Enterprise Medical RecruitingHonolulu, Hawaii, US
[job_card.full_time]
Family Medicine physician employment in Hawaii : .A Federally Qualified Health Center (FQHC) seeks a Family Medicine physician with strong clinical skills to join an outpatient practice in Honolulu,...[show_more][last_updated.last_updated_30]
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Family Medicine Physicians

Family Medicine Physicians

HealthEcareers - ClientHonolulu, HI, USA
[job_card.full_time]
FAMILY MEDICINE – ISLAND OF OAHU, HAWAII.The Hawaii Permanente Medical Group, Inc.BC / BE Family Medicine Physicians to join its Family Medicine Department at Kaiser Permanente clinics on the island ...[show_more][last_updated.last_updated_30]
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Physician / Family Practice / Mississippi / Permanent / Family Medicine Physician

Physician / Family Practice / Mississippi / Permanent / Family Medicine Physician

AltaStaff, LLCHonolulu, Hawaii, United States
[job_card.part_time] +1
Job Description Job Description AltaStaff is a staffing agency currently looking for a part-time Telemedicine Physician to work with our Managed Care Client to conduct chart reviews! Job Position : ...[show_more][last_updated.last_updated_1_hour]
DVI Counselor / Advocate - Full Time Honolulu

DVI Counselor / Advocate - Full Time Honolulu

Parents And Children TogetherHonolulu, HI, US
[job_card.full_time]
Parents And Children Together is a statewide company that works with Hawaii’s children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peacefu...[show_more][last_updated.last_updated_30]
Family Service Advisor

Family Service Advisor

Northstar Memorial GroupKaneohe, HI, US
[job_card.full_time]
ONLY LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS ROLE.WE DO NOT OFFER RELOCATION ASSISTANCE FOR THIS POSITION.Do you speak Filipino (Tagalog or Ilocano), Chinese, Japanese, Vietnamese, or Korean? ...[show_more][last_updated.last_updated_30]
Family Medicine

Family Medicine

Permanente MedicineOahu - Waipio Medical Office
[job_card.full_time]
Hawaii Permanente Medical Group jobs.CategoryClinician (83)Administrative (2).SpecialtyAddiction Medicine (1)Administrative (2)Anesthesiology (1)Cardiology (2)Cardiothoracic Surgery (3)Critical Car...[show_more][last_updated.last_updated_30]
Care Advocate (Japanese Fluency) - Hawaii

Care Advocate (Japanese Fluency) - Hawaii

Maven ClinicHonolulu, HI, US
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC / FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including :

  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024)
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • TIME 100 Most Influential Companies (2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
  • Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a mission-driven Care Advocate who is fluent in Japanese to join our team to provide world-class care to Maven members.

Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and you'll move fast to assist our members with navigation of our network and product. As an internationally-based Care Advocate, you'll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform.

Our Care Delivery team works remotely and supports Maven members 24 / 7 / 365. The shift for this role is : Monday - Friday 1pm-9 : 30pm HST OR 3pm-11 : 30pm PST

As an Internationally-based Care Advocate, you will be responsible for …

  • Prioritizing tasks and managing a schedule of meeting a high volume of members to conduct introductory video appointments
  • Upholding our value of moving fast by answering and assisting with questions about our product and providing personalized recommendations for supporting member needs
  • Demonstrating our value of "walking through walls" to deliver an exceptional customer service experience to our members and escalating concerns or questions appropriately
  • Navigating members' networks to ensure access to care, and investigating available support
  • Coordinating with other team members when needed to provide immediate access to care and provide follow up, closing the loop with the member
  • Providing education and resources related to program needs
  • Collaborating with cross-functional partners and team members of our Care Delivery, Customer Support, Provider group and Product teams
  • Executing on tasks to ensure optimal member experience and taking responsibility for closing the loop on outstanding items
  • Participating in cross functional projects and collaborating with other departments where needed
  • Identifying referral needs and collaborating with Maven providers
  • Providing education on local healthcare systems and create in-person resource lists to help members navigate in-person care
  • Acts as a resource for our members and team on local APAC region and healthcare system
  • Anticipating and addressing member's social determinants of health needs
  • Any other duties as assigned

    • Required qualifications :

  • Fluency in English and Japanese, both verbal and written
  • A background in allied health, human services, or healthcare
  • 1-2+ years of direct patient care experience or digital health
  • Problem-solving skills to help find creative solutions to customer needs, including working in a remote / startup environment
  • Ability to remain flexible with changes and have a growth mindset
  • Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
  • Experience achieving KPIs relevant to engagement, satisfaction and productivity
  • Proficiency in navigating new technologies and systems as part of working on a remote team

    • Preferred qualifications :

  • Fluence in healthcare terminology, both in English and Japanese
  • Experience in family planning and maternal-child health areas / others such as pregnancy, postpartum, options counseling, menopause, adoption, surrogacy
  • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk
  • Certification or licensure in a healthcare related field

    • The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

    This role requires active work authorization in the US.

    Maven embraces a flexible and inclusive work environment. This role is open to candidate in : AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

    At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

    Benefits That Work For You

    Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits :

  • Maven for Mavens : access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

    • These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099 / Contract Providers are ineligible for these benefits.

    Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at : security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.