Family support specialist Jobs in Boston, MA

House Manager & Family Assistant (with Meal Prep Support)

Location: Cambridge, MA 02138

Employment Type: Full-time, 40 hours/week guaranteed; overtime eligible

Schedule: Monday-Friday, 10:00 AM - 6:00 PM, with one flexible evening per week for date night coverage

Compensation: $35-40 per hour based on experience

Start Date: August 17, 2026

Requirements:

• Maintain a smoke-free environment
• Reliable transportation (public transportation, car, or bicycle all acceptable)
• Clean driving record
• Fully vaccinated (including COVID-19 and flu)
• CPR and First Aid certification preferred (or willingness to obtain)
• Comfortable with dogs

About Our Family

We're a warm, active family of four living in Cambridge. Both parents are entrepreneurs who work from home with flexible schedules, and our two children are entering 6th grade and 1st grade this fall. They're involved in sports and extracurricular activities, and keep our afternoons busy. We also have two friendly pups who are very much part of the family.

Our home is busy but grounded. We value open communication, kindness, and a collaborative approach to family life. We appreciate organization, thoughtful routines, and a home that feels cared for. We're looking for someone who genuinely enjoys creating order, notices the little things, and takes pride in keeping a household running smoothly.

This is a household where you'll be trusted, respected, and treated as a true partner. We communicate openly, welcome ideas and initiative, and genuinely appreciate someone who becomes an integrated part of our family's day-to-day life. We are committed to finding the right long-term fit and hope to build a relationship that feels supportive, collaborative, and rewarding for everyone involved.

Throughout the year, our family splits time between Cambridge and our home in Charleston, South Carolina, where we spend much of the summer. We're excited to welcome someone who enjoys variety, flexibility, and becoming an important part of our family's rhythm in both places.

Who You Are / What We're Looking For

You genuinely enjoy creating order and bringing calm to a busy household. You notice the little things, take pride in a well-maintained home, and find satisfaction in organizing spaces, managing details, and helping daily life run smoothly. You're naturally proactive and don't wait to be told what needs attention. Instead, you take initiative, think a few steps ahead, and enjoy developing systems that make a household more efficient and enjoyable to live in.

You balance a high level of organization with warmth and flexibility. While much of this role focuses on household management, you're equally comfortable stepping in to support children when needed. You're patient, kind, and an excellent communicator who believes in building relationships through conversation, respect, and understanding. You set clear boundaries while helping children understand the 'why' behind expectations, and you approach challenges with empathy rather than authority.

You're comfortable around dogs, enjoy a blend of household management and family support responsibilities, and are excited about building a long-term relationship with a family. You're adaptable, dependable, and open to occasional travel, including spending part of the summer with us in Charleston, South Carolina.

Key Responsibilities

Household Management & Organization

• Complete daily resets and prepare the home for cleaners
• Tidy dishes, surfaces, and high-traffic areas
• Create and maintain household organization systems
• Complete organization projects, including toy rotation, closets, and cabinets
• Manage seasonal clothing, décor, and bedding swaps
• Prepare and coordinate donation drop-offs
• Pack and unpack for family travel

Family Support & Child Assistance

• Pick up children from school (2:40-5:30pm depending on activities)
• Drive younger daughter to after-school activities
• Provide date night coverage one evening/week
• Provide light supervision and back-up childcare as needed
• Occasional overnight care when parents travel

Inventory & Errands

• Restock pantry, refrigerator, and household supplies using the family's shared inventory system
• Manage returns, dry cleaning, and gift shopping
• Handle incoming mail and packages

Meal Planning & Prep

• Grocery shop and maintain a well-stocked kitchen
• Once per week, prepare healthy snacks, batch-cook/freeze staple foods
• Wash, cut, and prepare fresh fruits and vegetables for easy family use
• Assist with occasional meal preparation for children
• Follow family dietary needs and food allergies, including sesame, cashew, and tomato sensitivities
• Maintain kitchen cleanliness and organization, including light clean-up after meal preparation

Laundry & Linen Care

• Wash, fold, organize, and put away laundry for the entire family
• Provide occasional ironing, steaming, and special garment care
• Rotate and refresh household linens and towels
• Maintain tidy, organized, and well-stocked laundry areas

Pet Care

• Assist with pet-related appointments or logistics on an occasional as-needed basis
• Provide flexibility and support during pet-related emergencies
• Provide occasional pet coverage while the family travels, as mutually agreed upon
• Maintain pet supplies

Vehicle Management

• Schedule maintenance
• Fueling/cleaning/organizing vehicles
• Track registration/insurance

Vendor & Property Oversight

• Oversee cleaners, contractors, and landscapers
• Assist with researching and coordinating repairs, service providers, and quotes as needed
• Help maintain outdoor living spaces, including light backyard tidying and seasonal patio upkeep

Multi-Property Support

• Help maintain and organize the family's homes in Cambridge and Charleston
• Prepare homes for arrivals, departures, and extended stays
• Coordinate household needs and service providers as needed
• Ensure homes remain organized, stocked, and ready for family use
• Provide additional household management support during summer stays in Charleston, including oversight of larger property, outdoor living spaces and pool

Administrative & Personal Assistant Support

• Monitor school communications, forward important information, and maintain the children's schedules within the family calendar

How to Apply:

If you are interested in this position, please email with the following:

• A brief letter explaining why you would be a great fit for the role
• An updated resume
• At least 3 professional references with contact information

This role requires a background check.

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