Talent.com

Family support specialist Jobs in Philadelphia, PA

Create a job alert for this search

Family support specialist • philadelphia pa

Last updated: less than 1 hour ago

Family Enrollment & Billing Specialist

AMBASSADOR ACADEMY ROBOTS & MENTORSPhiladelphia, PA, US
$21.00 hourly
Full-time

The Family Enrollment & Billing Specialist oversees all parent onboarding, Brightwheel account setup, billing profiles, tuition invoicing, and payment tracking for hundreds of families across m... Show more

Application Support Specialist

City of PhiladelphiaPhiladelphia, Pennsylvania, United States
$65,000.00 yearly
Full-time

Act as a technical expert for specific technology solution(s) and understand system configuration, workflows, and integrations.Develop, maintain, and organize accurate documentation including syste... Show more

Family Medicine - Physician

Lewis Katz School of Medicine at Temple University - Temple HealthPhiladelphia, PA, United States
Full-time

The Department of Family and Community Medicine (DFCM) seeks qualified family medicine physicians to join the faculty of our ACGME-approved Family Medicine Residency program as clinician educators.... Show more

 • Promoted

Family Support Partner

Community Behavioral HealthPhiladelphia, PA, US
Full-time

The Family Support Partner (FSP) is a parent/caregiver of a child with emotional or behavioral challenges who has successfully navigated the system.This lived experience allows the FSP to have a un... Show more

Logistics Support Specialist

Life Cycle EngineeringPhiladelphia, PA
Full-time

Life Cycle Engineering is seeking an.Logistician in Naval Acquisition and In-Service Logistics to join our team in support of Naval Surface Warfare Center Philadelphia Division (NSWCPD) Code & , Lo... Show more

Family Medicine - Physician

*Trinity Health Mid-Atlantic - Mercy Fitzgerald Hospital - Trinity HealthPhiladelphia, PA, United States
Full-time

Primary Care Darby- Mercy Fitzgerald Hospital- Trinity Health Mid-Atlantic.Primary Care Darby, part of Mercy Fitzgerald Hospital, is seeking a Board-Certified/Board-Eligible Family Medicine or Inte... Show more

 • Promoted

Health Support Specialist / Care Support Specialist

ANGEL CARE HOME COMPANION SERVICEScherryhill, NJ, US
$19.00 hourly
Part-time

Health Support Specialist / Care Support Specialist.In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life.Responsibilities... Show more

Studio Support Specialist

EvolutionPhiladelphia, Pennsylvania, United States
Full-time

Build, install and maintain the studios and associated elements (gaming tables, cameras, microphones, cabling lights, decorative elements and studio floor infrastructure).Help establish and refine ... Show more

 • New!

Loyalty Family Support Plan Insurance Agent

Security National Life Insurance CompanyPhiladelphia, PA, US
Full-time
Quick Apply

About Security National Life Insurance Company Security National Life Insurance Company has been providing trusted and innovative insurance solutions for over 50 years.We specialize in helping fami... Show more

25U Signal Support Systems Specialist

Army National GuardPhiladelphia, PA
Part-time

Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp... Show more

 • Promoted

Family Medicine Faculty Physician

HealthEcareers - ClientBryn Mawr, PA, USA
Full-time

Family Medicine Faculty Physician.This role offers a unique opportunity to combine direct patient care, resident education, and academic leadership within a well-established, community-based progra... Show more

 • Promoted

Family Medicine Physician

Enterprise Medical RecruitingPhiladelphia, Pennsylvania, US
$22.00 hourly
Full-time

Family Medicine physician job in Pennsylvania :.A HIGHLY AWARDED health system located north of Philadelphia, Pennsylvania, is seeking a Family Medicine physician due to community growth and demand... Show more

 • Promoted

Travel Support Specialist

Vacation AdvertiserPhiladelphia, PA, US
Full-time
Quick Apply

Travel Support Specialist Location: Remote (U.Mexico, Caribbean, UK, Australia -based candidates only) Job Type:.Flexible/Contract Start Your Travel Career From Anywhere!.Do you love travel and enj... Show more

Family Medicine Physician

Curare Group, Inc.PHILADELPHIA, Pennsylvania, US
$12.00 hourly
Full-time

Family Medicine physician job in Pennsylvania : Our client, a value-based Preventative Medicine clinic, is looking for a Primary Care physician to join their growing team.If you are looking to focu... Show more

 • Promoted

Family Medicine Physician

CompHealthPhiladelphia, Pennsylvania, US
Full-time

Family Medicine physician employment in Pennsylvania : Some physicians choose to live in the city for the ease and convenience, but Philadelphia's suburbs do not lack entertainment opportunities.So... Show more

 • Promoted

Program Support Specialist

US Government JobsPhiladelphia, PA, United States
Full-time

These positions are available throughout various USMS Districts in the Continental US (CONUS).The selectee of this position serves as a Program Support Specialist.You will be responsible for provid... Show more

Family Medicine Physician

The Inline GroupPhiladelphia, Pennsylvania, US
Full-time

Family Medicine physician employment in Pennsylvania : The Inline Group -.Hours:Monday - Friday 8 AM - 5 PM.Compensation: Base salary plus performance-based incentives.Benefits: - 401(k)- Denta... Show more

 • Promoted

Family Medicine Opportunity

Trinity HealthPhiladelphia, US
Full-time

Trinity Health Mid-Atlantic Medical Group is seeking a Board Certified or Board Eligible Family Medicine physician to join our Eastwick Primary Care practice located in the Eastwick section of Sout... Show more

 • Promoted

Behavior Support Specialist

Thrive CSSPhiladelphia, PA
Full-time

Thrive Community Support Services (Thrive CSS).Thrive CSS is seeking a passionate, experienced.As we expand our Behavioral Supports services, this is an exciting opportunity to be part of a respons... Show more

Family Medicine Physician

Anapol Enterprises, LLCPhiladelphia, Pennsylvania, US
Full-time +1

Family Medicine physician employment in Pennsylvania :.Philadelphia, PA (desirable suburb): A total of 4 to 5 Family Medicine physicians, Internal Medicine physicians, and/or Hospitalist physicians... Show more

 • Promoted
People also ask
Family Enrollment & Billing Specialist

Family Enrollment & Billing Specialist

AMBASSADOR ACADEMY ROBOTS & MENTORSPhiladelphia, PA, US
30+ days ago
Salary
$21.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Position Summary
The Family Enrollment & Billing Specialist oversees all parent onboarding, Brightwheel account setup, billing profiles, tuition invoicing, and payment tracking for hundreds of families across multiple Robots & Mentors program sites. This role ensures smooth communication with parents, accurate billing, and real-time revenue reporting.


The Specialist is the front-line support for families and plays a critical role in financial operations, CCIS subsidy alignment, and keeping all accounts current.

Key Responsibilities
Family Onboarding

  • Manage all new family intake steps from acceptance to full enrollment.
  • Create and activate Brightwheel family accounts.
  • Guide parents through app setup, student profiles, and attendance procedures.
  • Ensure all required forms are collected (emergency contacts, health records, etc.).
Billing & Tuition Management
  • Set up billing profiles for all new families in Brightwheel.
  • Generate weekly/monthly invoices based on program schedules.
  • Track, record, and reconcile payments for 200–300 families.
  • Manage auto-pay enrollment, declined payments, and failed transactions.
  • Handle payment plans, credits, adjustments, and refunds.
  • Process and track CCIS subsidy attendance and reimbursement reporting.

Parent Communication
  • Respond to parent billing questions with speed and professionalism.
  • Send reminders for overdue accounts.
  • Provide onboarding support for families unfamiliar with digital billing tools.
  • Maintain high-quality customer service and quick response times.
Revenue Reporting
  • Maintain a master payment tracker for all families.
  • Provide weekly revenue reports to leadership on:

    • Total collected
    • Outstanding balances
    • Subsidy reimbursement status
    • Expiring subsidy paperwork
    • Collection concerns
  • Identify trends, risks, and families needing follow-up.
Systems & Documentation


  • Maintain clean, accurate digital records for all billing and enrollment interactions.
  • Update SOPs for billing, onboarding, and communication workflows.
  • Maintain the Brightwheel billing system with 100% accuracy.



Qualifications
  • 1–3 years of experience in enrollment, billing, family-services administration, or school operations.
  • High School or Equivalent required
  • Strong technical skills with billing platforms (Brightwheel, Procare, or similar).
  • Excellent communication and customer service skills.
  • Extremely organized, able to manage large volumes of families/data.
  • Experience with childcare subsidy systems (CCIS/ELRC) is a plus.