Family support specialist [h1.location_city]

Job Description

Job Description

Job Title :   Child Support Specialist

Location :  1789 W Jefferson Street Phoenix, AZ  85007

Contract Duration :  06 Months contract

Responsibilities

Required Skills

Computer software applications such as Microsoft Office Suite, Google tools

Skill

Legal documents applicable to case management and / or child support enforcement activities

Skill

Filing and maintaining records; Data entry

Preferred Skills

customer service experience

Skill

Effective oral and written communication to establish and maintain an effective working relationship with a diverse group

Roles

This position works under direct supervision in the application of child support rules, regulations, policies and procedures.

The person in this position is responsible for receiving, dispersing and housing supplies for the Specialized Services Region.

This position is responsible for the review / analysis of all incoming child support case-related documents received through the division's central mail to determine document certification, or specific team returned documents which may require special handling to process, timely imaging of all received documents into the automated case management system and identification of appropriate work item codes.

This position provides support to case managers requesting documents held in the document repository and is responsible for all other daily operations needed for processing and handling of documents received at central mailing address, working with mail vendor on any missing items, changes in service or delivery, or change in vendor staffing.

Company Description

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.