Family support specialist [h1.location_city]

Job Description

Job Description

Why Join Children’s Services of Roxbury? At Children’s Services of Roxbury (CSR), we’re not just offering a job — we’re offering the chance to be part of something bigger. Our mission is to bring peace of mind to children and families across Massachusetts. We foster a culture rooted in trust, humility, and respect, where every team member is valued and supported. If you’re looking to make a real impact and grow alongside a team committed to equity, resilience, and healing, this role is for you.

The Role : Family Support Specialist As a Family Support and Stabilization (FSS) Specialist, you’ll partner with the Department of Children and Families (DCF) to support families facing complex challenges. This is a flexible part-time position based in Roxbury, reporting to the Family Stabilization Specialist Supervisor. Your goal : help families achieve stability and meet service plan goals through in-home, hands-on support.

What You’ll Do :

Conduct 1–2 weekly home visits with families to provide concrete support and coaching.

Collaborate closely with DCF collaterals and other providers to ensure coordinated care.

Support families in accessing education, employment, medical care, housing, and legal resources.

Provide advocacy and crisis support as needed.

Maintain accurate case records and documentation, including service plans, assessments, and progress notes.

What You’ll Bring to the Team : We’re looking for someone who’s compassionate, resilient, and committed to making a difference.

Required :

Bachelor’s degree in Social Work, Human Services, or related field, or 5+ years of direct case management or counseling experience.

Strong verbal and written communication skills.

Solid time management and documentation skills.

Ability to work collaboratively in a team-oriented environment.

Preferred :

Bilingual capacity (English / Spanish or Haitian Creole a plus).

Experience working with DCF or supporting families in crisis.

Culturally responsive approach and deep understanding of family systems and trauma-informed care.

What We Offer : Competitive Pay

Health & Wellness Benefits (for full-time staff) : medical, dental, vision, 401(k), and more

Professional Development : free access to CEU-approved online trainings and growth opportunities

Employee Discounts : savings on thousands of products and services

Supportive, mission-driven culture

Ready to Apply? At CSR, we believe our team should reflect the communities we serve. We are an equal-opportunity employer and strongly encourage candidates from all backgrounds and identities to apply. If you're ready to make an impact and help families thrive, we want to hear from you.