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Job#: 3033039

Job Description:

Instructional Designer

Location: San Francisco, California (Remote)

Employment Type: 5 Month Contract

Role Overview

An experienced communications and training content specialist is sought to manage OCM execution across two concurrent Oracle Finance platform implementations. This is a hands-on, production-focused role supporting PST hours. The Specialist will own the content engine, creating all communications, training materials, video walkthroughs, and SharePoint pages that reach Finance stakeholders. This role is for an individual who takes pride in producing polished, purposeful content.

Key Responsibilities

• Develop and produce all stakeholder communications, including monthly newsletters, event announcements, and milestone updates, ensuring each piece is visually polished and audience-appropriate.
• Draft communications on behalf of senior leadership, managing review and sign-off cycles to ensure authenticity and credibility.
• Manage the OCM content calendar across both programs to prevent audience fatigue.
• Build and administer surveys, analyze results, and provide polished summaries.
• Design, build, and maintain all training materials, such as foundational learning decks, step-by-step process guides, and quick reference guides (QRGs).
• Create video tutorials and system walkthroughs using Microsoft Stream/Clipchamp, from scripting through to publishing.
• Build and maintain SharePoint project sites as the central hub for training content and project resources.
• Prepare and, when needed, facilitate Change Agent Network (CAN) forum sessions and other stakeholder meetings.
• Build and maintain adoption tracking dashboards and readiness assessment tools, presenting metrics in executive-ready formats.

Required Qualifications

Education: Bachelor’s degree in Communications, Instructional Design, Business, Marketing, Finance, or a related field.

Experience: 3+ years of experience in instructional design, corporate communications, or training content development in an enterprise environment. Direct experience creating content for Finance, accounting, or FP&A audiences is required.

Technical Skills: Fluency in SharePoint, Microsoft Stream/Clipchamp, and PowerPoint. Exceptional written communication skills with a strong eye for design. A portfolio or work samples are required.

Preferred Qualifications

• Experience in a formal OCM or change management role, with familiarity applying a structured change methodology.
• Change management or instructional design certification (Prosci, ACMP, ATD CPTD, or equivalent).
• Experience supporting Oracle EPM implementations (Freeform, ARCS, Essbase, or similar platforms).
• Experience with Salesforce Marketing Cloud or an equivalent enterprise communications platform.
• Background in retail, consumer goods, or multi-brand Finance environments.
• Visual design skills using tools such as Canva or Adobe Creative Suite.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.