Field application engineer serp_jobs.h1.location_city

Job Summary

Manage sales projects for the development of heating solutions for a variety of customer segments. Key responsibility for coordinating technical specifications and dimensions between the customer, the sales department, engineering, and manufacturing. Ensuring that customers receive all requested information in a timely manner with an emphasis on accuracy and quality. Job Description Duties and responsibilities :

• Act as a point of technical contact or sales contact as directed during the product development phase for new and ongoing projects for major customers.
• Oversee the documentation and receipt of approval of the customer specifications for projects and assist in the preparation of quotes and proposals.
• Engage in sales / technical presentations to prospective or existing customers.
• Coordinate quotes, technical information, dimensions and other parameters with customers, engineering, manufacturing, and other members of the sales team.
• Oversee the coordination and transfer of new orders between sales, engineering, the customer and manufacturing to ensure accurate design and compliance with customer specifications. This includes ensuring the accuracy of temperature parameters, dimensional fit, shipping and labeling, quality assurances, etc.
• Coordinate engineering changes with the customer and various BriskHeat departments to ensure customer satisfaction and meeting the BriskHeat procedural guidelines for these changes.
• Oversee all pricing, pricing revisions, shipping schedule and other parameters based on customer requests.
• Review approval drawings from engineering, send them promptly to the customer and help ensure they return and are finalized promptly via the requested shipment expectations.
• Coordinate with Engineering / Manufacturing to ensure development, design, testing requirements, on time delivery and other customer and BriskHeat expectations of first article products, prototypes and all other shipments related to projects assigned.
• Work with contracted sales partners, distribution partners and BriskHeat sales personnel as well as directly with the customer to meet needs, forecast future needs and grow the business.
• Act as key contact on an ongoing basis with assigned customers.
• Help BriskHeat determine new products, materials, and other items that customers show a strong interest in by communicating these interests to all departments.
• Travel to customers as required for sales / technical presentations, measurements and other technical parameter discussions, issues, and other customer needs.
• Conduct pricing reviews of major accounts and recommend guidelines based on profit information and market pricing to help keep existing customers and win new ones.
• Assist Inside Sales as required by providing quotes, customer contact and technical issues

Education & Basic Skill Requirements :

Needed experience & technical knowledge :

Physical Demands

The physical demands described here and above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the position.

Work Environment

The work environment characteristics described here and above are representative of those that an employee encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the position.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any timeWe offer competitive salary opportunities as well as full-time hourly opportunities with benefits that include medical, dental, prescription, life and disability insurance, 401K, holidays, and paid time-off.