Field operator serp_jobs.h1.location_city

About Shelf :

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission critical for most companies but 90% of AI projects havent deployed. Why Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production.

Weve helped some of the best brands like Amazon Mayo Clinic AmFam and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI.

Simply put Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers.

Shelf is partnered with Microsoft Salesforce Snowflake Databricks OpenAI and other big tech players who are bringing GenAI to the enterprise.

Our mission is to empower humanity with better answers everywhere.

Job Description :

The Field CTO will serve as Shelfs primary technical authority in customer-facing engagements combining deep technical expertise with strategic sales leadership. Youll take ownership of the critical technical sales function currently handled by our CTO partnering with Account Executives to close deals across the entire pipeline while building and leading a team of Sales Engineers.

This role offers immediate impact and long-term growth potential. Youll engage with Enterprise Architects CTOs VPs of Engineering and AI Leaders to demonstrate how Shelf solves data quality challenges preventing GenAI initiatives from reaching production. Your ability to rapidly solution during fast-paced 3-5 day pilots and translate complex technical concepts into business value will be crucial to driving revenue success.

Reporting to our CTO with a strong dotted line to our VP of Sales youll influence product direction while staying laser-focused on sales outcomes. The ideal candidate is a former CTO or VP of Engineering who has transitioned to customer-facing roles with experience building technical teams in high-growth B2B SaaS environments. Founder or early employee experience is a significant plus.

What Were Looking For :

• Technical Executive Background - Former CTO VP of Engineering or senior technical leader who transitioned to customer-facing roles in B2B SaaS
• Enterprise Technical Authority - Deep expertise in enterprise architecture AI / GenAI technologies and modern data platforms with proven ability to engage C-level stakeholders
• Team Builder - Track record of building and scaling technical teams; ready to hire mentor and lead Sales Engineers
• Revenue-Oriented - Understanding of enterprise sales cycles with demonstrated ability to influence revenue through technical leadership
• Exceptional Communicator - Explains complex concepts to diverse audiences; comfortable presenting to technical and executive stakeholders
• Entrepreneurial Drive - Founder or early employee experience preferred; thinks like an owner and thrives in high-growth environments
• Hands-On & Strategic - Comfortable setting up demos and running pilots while maintaining strategic perspective

Key Responsibilities :

Technical Sales Leadership

Strategic Collaboration

Qualifications :

Success Metrics

To be successful in this role you should aim to achieve the following within the first 18 months :

What We Offer :

Location :

NYC or San Francisco with flexibility to travel for high-stakes customer meetings industry events and internal leadership meetings

Why Shelf :

Our Values :

Quality - Were united by our focus on worldclass Quality. Quality in all things starting with everything that leaves your desk. Everything you touch every email report campaign and piece of code should be outstanding. Your work product should blow people away. Having people look at what youve done and say Wow. Thats the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanshipyour ability to make things better.

Momentum - for us means that you should know that the things youre responsible for are moving forward. When you look around and see something thats stalled get it moving again. We pride ourselves on ball movement. When your boss or team leaves you with something they should return to see measurable progress. Small continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions ideas and progress. Dont wait for it to come to youreach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations give each other open and respectful feedback and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - Were here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours extra effortand real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other cheer each other on drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - Were innovating in one of the fastestmoving spaces in history at a time of accelerating global change. Thats incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skillwe need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunitiestheyre the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something youll share with every team youre on at Shelf. Our company stories are about thriving through real difficultytogether.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honestyreal candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company always acting in service to our shared mission and whats best for the organization as a whole.

Required Experience :

Chief

Key Skills

Computer Hardware,Customer Service,Hand Tools,Computer Networking,Field Service,POS,Windows,Mechanical Knowledge,Service Technician Experience,Merchandising,Project Coordination,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1