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Field service engineer • las cruces nm
Field Service Engineer - White Sands Missile Range
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Description
SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.
Primary duty location is onsite at the White Sand Missile Range (WSMR), New Mexico - which requires 4 months onsite training in Huntsville, Alabama.
JOB DESCRIPTION :
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS / GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION :
REQUIRED SKILLS :
REQUIRED CLEARANCE :
Must possess an active DoD Secret Clearance
REQUIRED CERTIFICATIONS :
Security+ certified (active on Day 1)
Linux + certification or the ability to obtain within three months of hire date
DESIRED SKILLS :
Army Air Defense background (14 or 140A or 14G)