Field service engineer serp_jobs.h1.location_city

Job Description

Job Description

At Compu Dynamics, we don't just build infrastructure—we create the backbone of the digital future. As North America's premier technology infrastructure design-build partner, we design, construct, and maintain mission-critical data centers for some of the world's most innovative companies. With roots in one of the fastest-growing data center markets in the world, our growth is as intentional as our impact.

Summary / Objective :

The Field Service Engineer is responsible for providing onsite technical services to customers in support of mission-critical data center systems. This role delivers installation, startup, commissioning support, and both remedial and preventative maintenance services for advanced liquid cooling equipment. Acting as a trusted technical resource, the Field Service Engineer supports customers throughout the full service lifecycle, ensuring reliable, high-performance operation of mission-critical infrastructure in AI / HPC environments.

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Installation, Startup & Commissioning

• Participate in system deployment projects by delivering installation, startup, and commissioning support services for mission-critical liquid cooling systems.
• Assist with troubleshooting and fault isolation of programmable logic controllers (PLCs), electromechanical systems, networking, and cooling equipment during deployment.
• Identify necessary parts and components required to resolve equipment issues during installation and commissioning.

Field Service & Customer Support

Technical Documentation & Knowledge Sharing

Collaboration & Continuous Improvement

Competencies :

Supervisory Responsibility :

This position has no supervisory responsibilities.

Work Environment :

This role involves work in customer data center environments and may require exposure to equipment rooms, mechanical spaces, and field conditions. Standard PPE and adherence to safety protocols are required.

Travel :

This position requires travel up to 50% of the time on average, including occasional travel with limited notice.

Physical Demands :

Position Type :

This is a full-time, exempt position. Hours may vary depending on customer needs and project requirements.

Required Education and Experience :

Preferred Education and Experience :

EEO Statement :

Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compu Dynamics Pay Range

$65,000—$105,000 USD

Compu Dynamics offers a comprehensive benefits package that supports the health, well-being, and growth of our team members. Full-time employees are eligible for :

Medical, Dental, and Vision Insurance – effective the first of the month following hire, with plans currently offered through Cigna.

401(k) Retirement Plan – automatic enrollment at 3% on your date of hire; company match up to 4% (with a 7% contribution needed to receive the full match), plus profit-sharing opportunities.

Employer-Paid Life Insurance – coverage equal to 1x your salary.

Short-Term Disability (STD) – fully paid by Compu Dynamics.

Voluntary Benefits – including Long-Term Disability, supplemental life insurance (employee, spouse, children), Accident, Critical Illness, and Hospital Indemnity coverage.

Paid Time Off (PTO) – accrue up to 160 hours (4 weeks) annually, beginning after 60 days of employment.

Paid Holidays – 7 company-observed holidays plus a floating holiday.

Birthday Time Off – 8 hours of paid time off during your birthday month.

Paid Parental Leave – 8 weeks maternity leave and 2 weeks paternity leave, concurrent with FMLA.

Volunteer Time Off (VTO) – 40 hours annually for community service.

Tool Reimbursement – $250 annually, available after 60 days.

Tuition Reimbursement – up to $5,000 annually for approved educational programs.

Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.

All employment offers are contingent upon successful completion of our pre-employment drug screening, background / criminal check, and motor vehicle check.