Field service representative Jobs in Akron, OH

Job Description

As a Field Sales Representative, you'll be the face of Nielsen, recruiting households to participate in Nielsen ratings. Our field sales representatives spend 75% or more of their week in the field driving to and recruiting homes to be part of the Nielsen ratings.

This role is a strong fit for someone with sales experience who enjoys meeting new people, working independently, and building trust quickly. If you have built relationships, met goals, and succeeded in customer-facing or public-facing work, this could be a great opportunity to bring those strengths into a field-based role. Candidates with backgrounds in outside sales, residential sales, in-home sales, retail sales, lead generation, canvassing, customer service, hospitality, restaurant service, community outreach, field interviewing, or other public-facing roles are encouraged to apply.

Candidates must reside in the Greater Akron/ Cleveland area to be considered for this position.

Qualifications

Key Responsibilities:

• Drive to selected homes using a company-provided vehicle
• Recruit statistically selected households unannounced and conduct in-person interviews
• Explain participation clearly, build rapport, and encourage enrollment
• Collect and enter household demographic and technical data accurately
• Collaborate with internal teams to ensure compliance procedures
• Meet performance goals, quality standards, and customer satisfaction targets
• Overnight stays may be required in another metro area based on business needs 50% of time

What are the qualifications?

• High School Diploma/GED OR 2+ years equivalent work experience
• Valid driver's license and satisfactory driving record
• Strong computer skills, including mobile devices and common workplace applications
• Excellent communication and persuasion skills
• Ability to communicate effectively in English for participant conversations, documentation, and safety-related interactions
• Ability to work non-traditional hours, including evenings and weekends
• Willingness and ability to travel overnight up to 50% of the time
• Strong sales, customer service, relationship building, and organizational skills
• Adaptability to adapt to a wide range of home and community environments while maintaining professionalism

Physical Requirements:

• Must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions recruiting preselected residential addresses.
• Be able to navigate stairs, elevators, walkways, and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
• Drive for extended periods, including up to 8 hours a day
• stand and walk for extended periods throughout the workday
• Kneel, bend, and move through residential entryways as needed
• Ability to walk one-half mile
• Ability to lift 20 pounds

Who Should Consider This Job

This is a non traditional desk job. It is a field-based, sales-oriented role where you can use your communication skills, resilience, and ability to build trust to make a real impact in the communities you serve.

If your experience aligns with some of the core skills and qualifications above, we encourage you to apply.

Additional Information

Enabling your best to power a better media future.

Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.