Field service representative • allen tx
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional.Customer Service Representative.With over four decades of expertise, our organ... Show more
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional.Customer Service Representative.With over four decades of expertise, our organ... Show more
Senior Field Service Product Manager.At Staffworxs, we don't just connect talent we power transformation.Headquartered in Frisco, TX, with teams in Bengaluru and Hyderabad, we combine global reach... Show more
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If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i... Show more
Mange field needs per work order assignments.Complete pool equipment repairs and installations (pumps, filters, heaters, automation, salt systems, etc.Oversee jobs that involve other vendors (tile,... Show more
We are seeking an experienced Service Technician to maintain, troubleshoot, and repair CNC equipment at customer facilities.This hands-on field service role requires strong electrical, mechanical, ... Show more
Recognizes and meets customer expectations of service and professionalism and creates a high level of customer satisfaction and trust.Continually display a courteous and helpful level of enthusiasm... Show more
Join Our Team as a Field Sales Representative!.If you're passionate about helping others and building lasting connections, we want you on our team as a Direct Sales Representative!.As a key member ... Show more
N Central Expy, Plano, Texas 75023 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Servi... Show more
We are seeking a motivated and customer-focused Insurance Retention Specialist to strengthen client relationships and improve policy retention.This role is responsible for proactively engaging with... Show more
As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p... Show more
This is a full-time, W-2 outside sales representative position: your role will be to develop relationships with prospective and existing customers.Average annual earnings are between $150,000 to $2... Show more
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo... Show more
For those who’d rather be on the move than behind a desk.We’re opening our 2026 hiring pipeline now for curious, adaptable problem-solvers who love travel, hands-on work, and being part... Show more
As a Field Service Technician, you are the face of GLORY.As a member of the GLORY Field Service team, you will be empowered to:.Directly manage all aspects of customer service and care with our cli... Show more
Store 2741565: 7040 W Spring Creek Pkwy, Plano, Texas 75024.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged... Show more
Selectek is looking for a Field Service Manager in the Dallas, TX area.In this role, you will manage the construction administration process for all the company's projects, ensuring that each proje... Show more
Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more
The average salary range is between $ 39,000 and $ 81,409 year , with the average salary hovering around $ 56,550 year .
Job Overview
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional Customer Service Representative to join our team. With over four decades of expertise, our organisation delivers customized solutions across various industries, and our commitment to customer satisfaction is paramount. This remote full-time role is an excellent opportunity for an individual passionate about providing exceptional support and representing the high standards of NETS International. The successful candidate will be the first point of contact for our clients, playing a crucial role in ensuring a positive customer experience.
The offered salary for this position is between $16.38 and $27.90 USD per hour, commensurate with experience and qualifications.
Responsibilities
As a Customer Service Representative, you will be responsible for a wide range of duties focused on client support and satisfaction. Your primary responsibilities will include:
* Responding to customer enquiries promptly and professionally via phone, email, and digital platforms.
* Providing accurate information regarding our company's telecommunications and IT solutions.
* Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the issue.
* Maintaining detailed records of customer interactions, transactions, comments, and complaints within our CRM system.
* Collaborating with internal teams, including technical support and sales, to ensure complex customer issues are resolved efficiently.
* Processing orders, forms, applications, and requests from clients.
* Following established communication procedures, guidelines, and policies to ensure a consistent service standard.
* Identifying and assessing customers’ needs to achieve satisfaction and build sustainable relationships of trust.
Qualifications
We are looking for a candidate with a strong background in customer service and excellent interpersonal skills. The ideal qualifications include:
* Proven experience in a customer support role or a similar client-facing position.
* Exceptional communication and active listening skills, with a professional and courteous telephone manner.
* Strong problem-solving abilities and a talent for de-escalating situations.
* Proficiency in using computers and familiarity with CRM systems is highly desirable.
* Experience within the telecommunications or IT industry would be a significant advantage.
* Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment.
* A strong work ethic and the ability to work both independently and as part of a team.
