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Job Description

GCO LP, Associate - Learning Enablement & Operations (Training and Development Associate)

Thousand Oaks, CA (Hybrid)

1 Year Initial Contract

Pay : $27 / hr

Job Summary

The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings. In this vital role, you will be responsible for communicating and collaborating with business unit trainers and leaders on training events, materials, processes, and systems. This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables. This role will help support and understand current operations, redefine processes, and lead into a seamless and efficient operating model.

This position is a hybrid role and will require candidate to support in-person trainings and meetings at headquarters in Thousand Oaks, CA.

Responsibilities of this position will include :

• Support commercial training events for multiple business units (including logistical support during an event)
• Management of participant rosters
• Run and / or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
• Manage communication for training classes (e.g., welcome / travel logistics letters)
• Send communications to participants and coordinate with trainer on class participant responses.
• Reserve conference rooms / neighborhoods, order catering, and manage badge access requests.
• Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
• Managing class surveys (i.e., collecting results / communicating results, archiving)
• Archiving of certain training records (e.g., certifications, training rosters)
• Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainers Toolbox)
• Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
• Manage / update new hire checklists and LMS assignment vehicles.
• Collaborate with management on calendars and event planning.
• Monitor specific email inboxes to answer questions, provide information and / or resolve issues.
• Print and ship training materials, as needed.
• Review existing files to ensure audit readiness
• Assist in providing documentation for inspections / audits.
• Adhere to processes and standards and suggest improvements.
• Support and drive special projects as needed.

Preferred Qualifications