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Front desk agent [h1.location_city]

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Front desk agent • charleston sc

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Job Front Desk Agent

Job Front Desk Agent

Highgate HotelsCharleston, SC, US
[job_card.full_time]
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Agent

Front Desk Agent

The DunlinJohns Island, SC, US
[job_card.full_time]
The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Davidson HospitalityCharleston, SC, US
[job_card.full_time]
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment.As a Front Des...[show_more][last_updated.last_updated_30]
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Front Desk Agent - The Sanctuary

Front Desk Agent - The Sanctuary

Kiawah Island Golf ResortJohns Island, SC, US
[job_card.full_time]
The Guest Service Agent is responsible for providing exceptional customer service, managing guest check-ins and check-outs, handling inquiries and complaints, and ensuring the smooth operation of t...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Harbourview InnCharleston, SC, United States
[job_card.full_time]
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...[show_more][last_updated.last_updated_variable_days]
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Front Desk Agent

Front Desk Agent

InnVenturesNorth Charleston, SC, US
[job_card.full_time]
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and thr...[show_more][last_updated.last_updated_30]
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Front Desk Agent

Front Desk Agent

The Indigo RoadCharleston, SC, US
[job_card.full_time]
Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best tak...[show_more][last_updated.last_updated_variable_days]
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Front Desk Agent

Front Desk Agent

Davidson Hospitality GroupCharleston, SC, US
[job_card.full_time]
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment.As a Front Des...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Indigo InnCharleston, SC, United States
[job_card.full_time]
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Auberge ResortsJohns Island, SC, United States
[job_card.full_time]
The Dunlin, Auberge Collection, is a coastal escape in South Carolina's Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charm...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Front Desk Agent

Front Desk Agent

Comfort Inn Charleston DowntownCharleston, SC, US
[job_card.full_time] +1
The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and service...[show_more][last_updated.last_updated_30]
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Hotel Front Desk Agent

Hotel Front Desk Agent

Tru by HiltonNorth Charleston, SC, US
[job_card.full_time] +1
What Makes a McKibbon Front Desk Agent? .The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel.As the friendly fac...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Hotel Bella GraceCharleston, SC, United States
[job_card.full_time]
Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale te...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Westgate ResortsJohns Island, SC, United States
[job_card.full_time]
The Front Desk Agent is often the first point of contact for guests or clients.You’ll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest sati...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

French Quarter InnCharleston, SC, United States
[job_card.full_time]
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...[show_more][last_updated.last_updated_variable_days]
FRONT DESK AGENT

FRONT DESK AGENT

Charlestowne HotelsCharleston, SC, United States
[job_card.full_time]
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Meeting Street InnCharleston, SC, United States
[job_card.full_time]
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Hotel RichemontCharleston, SC, United States
[job_card.full_time]
The Indigo Road Hospitality Group (IRHG).We believe that by taking care of you, you'll best take care of our guests.In addition to generous benefits and job openings across 30+ locations, we have i...[show_more][last_updated.last_updated_variable_days]
InnVentures Front Desk Agent

InnVentures Front Desk Agent

Fairfield Inn & Suites Charleston Airport Convention CenterNorth Charleston, SC, United States
[job_card.full_time]
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest RE...[show_more][last_updated.last_updated_variable_days]
Job Front Desk Agent

Job Front Desk Agent

Highgate HotelsCharleston, SC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Front Office Agent

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location : La Quinta Charleston - Riverview

11 Ashley Pointe Drive Charleston, SC 29407

Overview

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.