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Front desk agent [h1.location_city]

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Front desk agent • cincinnati oh

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Front Desk Agent

Front Desk Agent

Commonwealth HotelsNewport, KY, United States
[job_card.full_time]
Join Our Team at the Homewood Suites Newport, Kentucky!.The Newly Opened Homewood Suites Newport, Kentucky, is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agen...[show_more][last_updated.last_updated_variable_hours]
Front Desk Agent

Front Desk Agent

Pyramid Global HospitalityCincinnati, Ohio
[job_card.part_time]
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.Greet customers imm...[show_more][last_updated.last_updated_30]
Front Desk Associate

Front Desk Associate

Athena Hospitality GroupFlorence, KY, US
[job_card.full_time]
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay...[show_more][last_updated.last_updated_30]
Front Desk Associate

Front Desk Associate

CrunchFlorence, KY, US
[job_card.full_time]
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.This position will provide assistance to members along with inquiries about gym operations and policie...[show_more][last_updated.last_updated_variable_days]
Front Desk Receptionist

Front Desk Receptionist

Beyond PodiatryCincinnati, OH, US
[job_card.full_time]
As a receptionist, you will be the first point of contact for our office.You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including di...[show_more][last_updated.last_updated_variable_days]
Front Desk Associate

Front Desk Associate

Bartlett Wealth ManagementCincinnati, OH, US
[job_card.full_time]
The Front Desk Associate is the first point of contact for Bartlett Wealth Management telephone calls, clients, and visitors. This role is responsible for answering telephones, directing calls, and ...[show_more][last_updated.last_updated_30]
Front Desk Clerk

Front Desk Clerk

LIVINN HOTELS LTDCincinnati, OH, US
[job_card.part_time]
LivINN Hotels is a small business in hospitality in Burnsville, MN.We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents.We...[show_more][last_updated.last_updated_variable_days]
Front Desk Associate

Front Desk Associate

Crunch FitnessFlorence, KY, United States
[job_card.full_time]
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.This position will provide assistance to members along with inquiries about gym operations and policie...[show_more][last_updated.last_updated_30]
Front Desk Weekend

Front Desk Weekend

Planet FitnessCincinnati, OH, US
[job_card.full_time]
Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...[show_more][last_updated.last_updated_30]
Front Desk Supervisor

Front Desk Supervisor

Shaner Hotel GroupCincinnati, OH, US
[job_card.full_time]
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals / ...[show_more][last_updated.last_updated_variable_days]
Front Desk Weekend

Front Desk Weekend

Planet Fitness - Midwest Management GroupCincinnati, OH, US
[job_card.full_time]
Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and guests, providing exceptional cust...[show_more][last_updated.last_updated_30]
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Second Shift Front Desk Agent

Second Shift Front Desk Agent

Crestview Management, LLCCincinnati, OH, United States
[job_card.full_time]
Location : Cincinnati, OH, 45202.The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking guests in and out of the hotel, answering phone calls and dir...[show_more][last_updated.last_updated_variable_hours]
Front Desk Receptionist

Front Desk Receptionist

Swift7 ConsultantsCincinnati, OH, US
[job_card.full_time]
Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients.Our team of experts helps businesses thrive through innovative approaches and c...[show_more][last_updated.last_updated_30]
Front Desk Staff

Front Desk Staff

Silver LakeErlanger, KY, United States
[job_card.part_time]
Front Desk Attendant checks in members and welcomes with a friendly smile.They complete the entry transaction accurately and efficiently, while assuring security, program registration, upcoming act...[show_more][last_updated.last_updated_30]
Front Desk Help

Front Desk Help

Beechmont Racquet & FitnessCincinnati, OH, US
[job_card.part_time]
Beechmont Racquet & Fitness is a large tennis and fitness facility on the east side of Cincinnati.We are looking for someone who is professional, friendly, and reliable to work part time at our...[show_more][last_updated.last_updated_30]
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Front Desk Ambassador

Front Desk Ambassador

Hotel CovingtonCovington, KY, United States
[job_card.full_time]
Hotel Covington is looking for a Front Desk Ambassador to provide excellent customer service for our guests at the front desk. In the heart of Covington, Kentucky, Hotel Covington is locally owned a...[show_more][last_updated.last_updated_variable_hours]
Front Desk Staff

Front Desk Staff

Silverlake "The Family Place"Erlanger, KY, US
[job_card.full_time]
Front Desk Attendant checks in members and welcomes with a friendly smile.They complete the entry transaction accurately and efficiently, while assuring security, program registration, upcoming act...[show_more][last_updated.last_updated_variable_days]
Front Desk Representative

Front Desk Representative

Goldfish Swim SchoolCovington, KY, US
[job_card.full_time]
Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...[show_more][last_updated.last_updated_30]
Front Desk Representative

Front Desk Representative

Gastro HealthCincinnati, OH, United States
[job_card.full_time]
Gastro Health is seeking a Full-Time Front Desk Representative to join our team!.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and ...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent

Front Desk Agent

Commonwealth HotelsNewport, KY, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join Our Team at the Homewood Suites Newport, Kentucky!

The Newly Opened Homewood Suites Newport, Kentucky, is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent.

About Us :

Located in the heart of Newport, our flagship Homewood Suites by Hilton offers a vibrant work environment with upscale amenities that set us apart. Our hotel features a stunning rooftop bar with breathtaking views of the Cincinnati skyline, a plaza-level restaurant and bar, and exclusive access to the Ovation community. As part of our team, you'll be at the forefront of delivering exceptional service in a dynamic setting that includes a fitness center, on-site laundry facilities, and more. If you are passionate about hospitality and want to be part of a team that values your contributions, join our team at Homewood Suites Newport Cincinnati.

Why This Role?

Working as a Hotel Guest Service Agent, Hotel Front Desk, Hotel Clerk or Front Desk Agent at the Homewood Suites Newport, KY offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.

What's In It for You?

Comprehensive Benefits : Medical, Dental and Vision

Financial Perks : 401(k) with company match, SAME DAY PAY, and flexible spending accounts

Time Off : Vacation, Personal Days, and Holiday Pay

Exclusive Discounts : Hotel, food, and beverage savings for personal travel

Professional Growth : Online training courses

Additional Support : Employee Assistance Program, jury duty leave, holidays, bereavement leave, and more

Key Responsibilities for the Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent include :

  • Guest Check-In and Check-Out : Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management : Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service : Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing : Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub : Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information : Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving : Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records : Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services : Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security : Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent include :

  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service.
  • Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Familiarity with front desk operations, check-in / check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

    • Applicants should have the flexibility to work weekends & holidays

    Why Commonwealth Hotels?

    Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

    Explore Our Hotel :

    https : / / www.hilton.com / en / hotels / luknchw-homewood-suites-newport-cincinnati /

    At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

    Join us in shaping the future of hospitality in Newport, Kentucky, and Cincinnati, Ohio! Apply today!