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Front desk agent • dayton oh

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Front Desk Office Manager

Front Desk Office Manager

Velocity Staffing LLCDayton, OH, United States
[job_card.full_time]
This is a full-time, seasonal role requiring consistent commitment during the tax season.Compensation : $28 to $30 Hourly. Schedule : Tuesday through Saturday, 9 : 00 AM to 6 : 00 PM (1 hr lunch).Duration...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Online Help Desk Associate

Online Help Desk Associate

TradeJobsWorkforce45431 Beavercreek, OH, US
[job_card.full_time]
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Home2 Dayton VandaliaVandalia, OH, US
[job_card.part_time]
The Front Desk Agent is responsible for providing exceptional service to guests during their stay.The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing ...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Innvite HospitalityDayton, OH, USA
[job_card.full_time]
[filters_job_card.quick_apply]
The Best Western Plus is looking for Front Desk Agents!.This position can be the gateway to a rewarding career in the hospitality industry. In our industry advancement and promotions happen through ...[show_more][last_updated.last_updated_30]
Front Desk Guest Sales Associate

Front Desk Guest Sales Associate

European Wax CenterBeavercreek, OH, US
[job_card.full_time]
At European Wax Center®, we’re looking for a hard-working Guest Sales Associate to.Candidates must be outgoing, personable, and love the. Grow your customer service skills at a national waxing.Here ...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Holiday Inn Express and SuitesDayton, OH, US
[job_card.full_time] +1
The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent.Candidates must have excellent customer service skills and a drive to provide the best service possible.Greet a...[show_more][last_updated.last_updated_30]
Front Desk Jobs : Hiring Immediately! Full Time / Part Time - $18-$47 / Hr

Front Desk Jobs : Hiring Immediately! Full Time / Part Time - $18-$47 / Hr

MyJobsCornerDayton, Ohio, US
[job_card.full_time] +1
Find your next job here! Will train the right candidate! Average salaries from $18 - $47 / Hr, full time and part time shifts available now! Hiring for : Front Desk.[show_more][last_updated.last_updated_variable_days]
Front Desk Office Manager

Front Desk Office Manager

Jackson Hewitt Tax Service, Inc.Dayton, OH, United States
[job_card.full_time]
This is a full-time, seasonal role requiring consistent commitment during the tax season.Compensation : $28 to $30 Hourly. Schedule : Tuesday through Saturday, 9 : 00 AM to 6 : 00 PM (1 hr lunch).Duration...[show_more][last_updated.last_updated_variable_days]
Front Desk Office Manager

Front Desk Office Manager

Velocity Staffing LLCDayton, OH, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Overview

This is a full-time, seasonal role requiring consistent commitment during the tax season.

Compensation : $28 to $30 Hourly

The working hours are :

  • Schedule : Tuesday through Saturday, 9 : 00 AM to 6 : 00 PM (1 hr lunch)
  • Duration : Mid-December through the end of May

If you are a highly-motivated self-starter ready to take on a challenging and rewarding role this tax season, please submit your resume and a brief cover letter detailing your relevant experience.

We pride ourselves on providing accurate, professional, and friendly service to our clients. The upcoming tax season is our busiest and most vital time, and we are looking for an experienced, highly organized leader to be the operational backbone and the welcoming face of our company.

This is a high-impact leadership position that is essential to the smooth operation of all four of our office locations. You will be the central communication hub, the primary customer service contact, and the direct leader for our front-office staff. This role requires exceptional organizational skills, a proactive attitude, a commitment to detail, and proven leadership ability.

Key Responsibilities

  • Customer & Communication Management : Serve as the main point of contact by answering and directing all incoming phone calls for all four office locations.
  • Customer service issues : Manage all customer service issues with professionalism, empathy, and efficiency, ensuring high client satisfaction.

    • Operational & Administrative Support

  • Schedule and confirm client appointments accurately using our internal scheduling software.
  • Open and oversee the close of the office daily, ensuring all procedures are followed for a secure and ready workspace.
  • Maintain and track the status of tax returns currently being processed, keeping accurate records.

    • Internal Team Coordination

  • Instruct tax professionals on which tax returns need to be prepared and in what order.
  • Communicate clearly with preparers regarding outstanding items, notes, and documentation required to complete a return.

    • Team Leadership & Training

  • Oversee and manage the daily work and performance of the two other Office Coordinators.
  • Be actively involved in the hiring and training of new front-office staff for all locations.
  • Serve as the escalation point for complex client issues and internal administrative conflicts.
  • Develop and implement consistent front-office best practices and training materials across all four locations.

    • What You'll Need to Succeed (Qualifications)

    We are looking for a decisive leader ready to manage a busy, high-volume environment.

  • Minimum of 3 years of proven experience in a supervisory, team lead, or coordinator role.
  • Experience in a high-volume administrative or front desk environment, preferably in a professional office (tax or accounting experience is a plus, but not required).
  • Demonstrated hiring and training experience is highly preferred.
  • Exceptional phone etiquette, strong communication, and proven team management skills.
  • Ability to multitask and manage competing priorities across multiple locations with excellent attention to detail.
  • A proactive and solutions-oriented approach to problem-solving and customer service.
  • Must be dependable and punctual to ensure the office is opened and closed on time.

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