[filters_job_card.part_time] Front desk [h1.location_city]

It's rewarding to be on a team of people that truly believe in making an impact!

We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.

Job Summary

The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.

Essential Duties & Responsibilities

Administrative Responsibilities

• Patient Intake and Onboarding
• Create new patient profiles in the EMR system.
• Conduct welcome calls and schedule initial appointments.
• Mail welcome packages to new patients.
• Obtain required annual consents and patient signatures.
• Encourage and assist patients with Patient Portal enrollment.
• Coordinate translation services as needed (e.g., Propia app).

Scheduling and Visit Management

Data Accuracy & System Proficiency

Insurance and Financial Transactions

Outbound Communications and Follow-up

Phone Operations

Additional Duties & Responsibilities

Education & Experience

Education Requirements

Required / Preferred

Education Level

Discipline

Required

High School Diploma

Knowledge, Skills & Proficiencies

Incentive

This position is eligible to receive a performance bonus each calendar year based upon the Company's achievement of certain financial targets and the achievement of metrics relevant to your position.

Benefits

At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.

Job Requirements

Physical Requirements

This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing

Travel Required

Amount of Expected Travel

Details

Yes

0-25%

Flexibility to travel to clinical sites as needed

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Disclaimer

The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Join our team that is making a difference!

Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here