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Front desk • joliet il
Front Office Coordinator, Dental
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Westphalia HoldingsLockport, Illinois, United States- [job_card.full_time]
Front Office Coordinator – Dental Office (Lockport, IL)
Private Dental Group | High-Tech | 5-Star Team Culture
Are you an outgoing, polished professional with a passion for patient service? Join our top-rated, doctor-owned dental group as a Front Office Coordinator at our Lockport location. Located in the heart of the northwest suburbs, our modern practice delivers exceptional patient care in a warm, welcoming environment—and we're looking for someone who thrives in a people-first, high-tech setting.
Why You'll Love It Here :
Doctor-Owned & Proud – No corporate structure. Just passionate clinicians and team members doing things the right way.
Reputation for Excellence – Our patients love us—and our 5-star reviews prove it.
Modern, Stylish Office – State-of-the-art technology and a clean, calming environment.
People-First Culture – We follow the Fish Philosophy and celebrate every team member's contributions.
What You'll Be Doing :
Welcome patients with a friendly smile and check them in with efficiency.
Manage phones, appointments, and treatment coordination.
Verify insurance and handle billing and payments.
Assist with recall and reactivation efforts to keep the schedule full.
Maintain accurate records using Denticon (preferred but not required).
Collaborate with clinical staff to create a seamless patient experience.
You'll Thrive in This Role If You Have :
1–2 years of dental front office or high-end customer service experience.
An upbeat, professional demeanor and polished communication skills.
A strong eye for detail and ability to multitask in a fast-paced setting.
A working knowledge of dental insurance and appointment scheduling.
What We Offer :
Health Insurance – HMO, PPO, HSA plans.
Dental & Vision Coverage – BCBSIL.
PTO – Well Pay, Basic PTO, and Paid Holidays.
401(k) – 3% employer safe harbor contribution after 90 days.
A Fun, Engaging Work Environment – Where you're truly valued.